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134 Wakelon St, Zebulon, NC 27597, USA, Wake County
I wish there was a way to click a negative star for this Aaron’s. I have been a loyal customer for a good while now. My wife called last Friday and was promised that they would be here today on Monday to pick up a living room set that I need out of the way to make my home life a little easier as I recover from Surgery that is being performed tomorrow (Tuesday). We scheduled multiple things around this pick up that are going to make my recovery as painless as possible. Well it is 4:00pm on Monday the store is informing me they are not going to pick this up till Wednesday, leaving me in a problem tomorrow when I come home from the hospital. The care and concern this store seems to have is on delivery and not service after the sale. To add insult to injury they lied to me and said they had been to my house. One thing you should know is I live in a gated community and the gate has no record of an Aarons truck entering. Now I am just a number on their books that is no longer of any use to them! It’s a shame customer service means nothing to them!
I ordered a bed set and a couch set they put the nails in wrong and it made holes in my wall and they told me they cant do anything about it and its not they fault its the manufacturer fault for making the screws backwards but it you knew that you should have said something then they told me fix it myself but I had to pay to get it fixed not to mention they broke the dresser and get this Im getting 5 dollars off it and it comes off when I get to the end of my lease not to mention they never help you with anything but will harass you for payment Im ready to give everything back
Great people good service love those guys
Poor customer service, unprofessional, poor leadership, management is very unprofessional
Buenos precios y facilidades para credito
Theyre Good Folks & Will Wrk With U Thru Personal Situations If Reasonable.
Poor selection
Great service and very professional.
Best customer service I have been buying from Aarons for over 10 years. I am completely satisfied with there customer service
Good job 👍
Never do business with this Aaron’s again I call yesterday about make a double payment in July to catch up. This first Aaron said we can’t do that u need return stuff back I rent from Durham and Clayton never had any problem. So I like ok I bring your stuff tomorrow and never come back here anymore.
Affordable
Wasnt there
A most pleasant experience shopping for a new living room set.
Loved it. Customer service was absolutely amazing.
Prices to High NASTY repairs service on THERE washers never shop THA 1 in Smithfield again HAVE titled ship to washer paid out but never AGAIN
Good selection and prices
Great selection!
Very expensive
The people that works there are very helpful
Absolutely love this Aarons store. Everyone has always went above and beyond with customer service, and their products are actually good quality furniture unlike most of their competitors. Ive been dealing with them for almost 2 years now and from Daniel and Greg being managers, to April and Ed they somehow manage to get better and better. Keep up the great work!
Awesome service Greg was 👍
Nice staff willing to help you find what you need in a range affordable to you.
Nice furniture
Love Aarons bought and paid off multiple things. But wheres my Jacuzzi???
Love their service and, they are amazing people!!
Great staff
Great people.
has zero care for their customers absolutely pathetic service.
Ordered online. Had to wait for the product to get to there store. It came in 4 days later and got no phone call. And then I was previously told when I ordered it when it comes in it will be delivered. Then after it came in was told I wouldnt get it until 3 days later. Then call to see if I could get someone to pick it up and they tell me not til the next day. I understand policies but thats like messing with my money. Poor customer service and communication.
134 Wakelon St, Zebulon, NC 27597, USA, Wake County
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