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1928 N 1120 W, Provo, UT 84604, USA, Utah County
Good Luck Getting Any Kind Of Response Or Quality Service From This Agency.
They are the worst insurance company in utah. The associates were rude, deceitful, slow,, and dismissive. Ive never felt so disrespected in my life. They said I deserved to get hit.
Me gustó mucho
My husband is bundled on my insurance since we got married last month. My husband has been trying to cancel his policy for the last few weeks through phone and enail. When they do anwer, they only speak in Spanish even though were English speakers. When he says he wants to cancel, the phone goes dead. We get no response to emails. Weve tried talking to other agents to cancel the policy, and they wont let us. Its gotten to the point that we are just going to deactivate the card that the payments come to and file a report.I strongly do not recommend this agent.
Called multiple times to fix my coverage address but nobody ever updated it. Instead my plan was renewed and now I’m paying for an old property. Poor customer service.
Im just waiting for the SR-22 with the state of Utah to be over, so I can move to another company. I emailed/called in November to get information about adding insurance to my horse trailer and they did not even had an idea what I was talking about, they scrambled so much to understand what an RV means.. let alone a horse trailer... ended up very frustrated with their service and no help at all so I signed up with Progressive instead. Waiting to move altogether to Progressive in March.
Customer service reflects the true image and professional capacity of a company every time I had the opportunity to look for information at their offices about my account, and I have been very cordially attended by the professional team that they have, especially by my agent Mrs. Yasmila Garcia who I appreciate all her fine attention. Thanks a lot.
This agent has given me the worst insurance experience ever.No one was available when I needed to know what to do after getting my car vandalized. I get the runaround everytime I have questions about cancelling my policy. And I never get a call back.Its been over a month that Ive been trying to cancel, and I dont understand why my money is still being taken by these people.Dont buy insurance from this agency.
I had to call over two months to get questions answered regarding my policy.
They speak Spanish and help out very well.
I really love having Antonio Perez as my insurance agent they are always kind understanding and very professional.
When I shop for car insurance I usually just get online quotes and go with the cheapest one since I only carry state minimum. I have never had a quote be off by more than maybe twenty or thirty dollars. but the quote I got from allstate and what they actually charged me was a difference of almost $200! Not happy and as soon as my policy expires I wont be using allstate again. That should be illegal.
La atención de primera y los agentes súper preparados.
Son muy amables y te ayudan a encontrar la mejor aseguranza para tu carro
Good place, nice people and theyre always available to help
I absolutely love my insurance agent and his team, very friendly, very diligent and the process to submit a road assistance ticket was unbelievable easy with costumer service. Love it, happy, renewing :)
excellent service
He explained all the options it better for butget, I recomend this person if you looking better car insurance.
Antonio is great
Horrible customer service skills the rep Daniel does not care about customer loyalty.Called to see what they can do because another company was offering a better deal and did not seem to care one bit. Just said go to the other company.I will be leaving this company because of him after 7 years. Good luck to whoever wants to go them cause they have no clue how to do their job.
Súper mal servicio siempre hablo para resolver mis problemas y me dicen deja investigo y te hablo y nunca llaman uno tiene que estar marcando todo el tiempo
Todos hablan español, son muy amables y me ahorre bastante dinero con ellos.
This insurance agency is so kind. I have always been treated well when i go in. I would recommend this agent for insurance.
Is being a great experience. Super nice people and great service.
1928 N 1120 W, Provo, UT 84604, USA, Utah County
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