Ashland Cycle in Greenup County

This place is absolutely great, they went above and beyond to take care of me and my motorcycle! Highly recommend!

Jarrod was great to work with. I was looking for a Goldwing and no one near me had what I liked (KnoxvilleTn). Got online and called Ashland, talked to Jarrod, and worked the deal. Several days later picked it up and drive her home. Ashland cycle really cared for us and I would highly recommend doing business with them. I will be back. The ride back was amazing.

Excellent service. Very nice person

What a experience! Took off work early, drove an hour to get there. Arrived at 5:30pm. Jared, sales associate, was working with another customer so I waited considering it was him I spoke with on the phone. At 5:50 the lights shut off. I’m the last customer in the dealership. I walked up to Jared and asked, “ Are you guys heading out?” He responded with, “ Yeah, sorry about that. Want to give me a call Tuesday?” They weren’t supposed to close until 6. I work for a dealership and we stay until the last customer is helped. Is this regular practice?

Love, love, love going here just to dream as get parts for my bike here! Extremely helpful staff! One day Ill go there and buy a bigger bike!!

Great store

👍

Always helpful in sales and parts. Very good team they have there.

Fair price and good service

Awesome customer service actually the best I’ve encountered since trying to find parts in 3 states for an older bike. Reasonable price on my purchase.

Just bought my Honda Metropolitan. The guys have been SUPER! Answered all questions and were very patient with me. I highly recommend these guys!

Great prices and helpful employees.....especially Frank. Lots of bikes both new and used in stock, even a few Ducatis. Several new side by sides in stock also.

Wonderful Honda shop! The salesman is friendly and honest! Great experience!

Nothing if any parts they keep on hand have to order everything even stock parts simple as spark plug boot .. you can get anything but have to order it youll get it a week later ... I miss the Honda shop in prestonsburg

Very helpful and decent prices

I gave the man Rick the owner 10 grand cash for a pioneer 500 2yrs later they refuse to work on it was very rude even hung up on me after all because I asked if it was under warranty I’ll never point anyone in their direction again they want to sell bikes but don’t wanna work on them

Great service and great ppl

Guys at desk were great.parts counter very courteous and polite.i was in and out in no time.very professional

Rude service staff won’t inventory factory parts .....

I bought a new Goldwing from them, great service, incredible products and awesome staff

My husband went one week ago to buy a side by side,owner sent credit app to bank,bank approved it and called and told them it was approved,they called my husband Thursday and asked if he wanted it,he said yes and hed be in Friday to get it,then salesman called and said it was sold ,after theyd already made a deal on it with him.gave a one star because it wouldnt let us do a no star

Great Service! Very fair prices!

Under the Ashland bridge, very good people.

Friendly knowable staffNo pressure sales peopleFair price for mechanical serviceQuick turn-around on repairs

The owner is very friendly but I took my bike there last year to get it fixed I got a call that is was fixed I got there and it was idling really high and leaking gas the throttle cable, clutch or the carb still wasn’t fixed so I came back 2 or 3 weeks later and they rebuilt the carb and replaced the throttle cable but the Bike was smoking and wasn’t riding good so I just took it back home I don’t want the younger worker to blow my bike up bc he don’t know what he’s doing he was also very rude and didn’t even work on my bike the first week and made me drive all the way to Ashland just to see my bike wasn’t worked on at all he should be fired. I would recommend buying vehicles from them tho, but do not get your bikes fixed by them.

Guys are awesome , friendly very very knowledgeable

Great friendly, professional environment! Nice bikes and all but my favorite part was Ripley and Norman! Love me some doggies!!! 🐶🐶🐶

They did not except my bike to fix it

Did a great job on my bike

Almost a perfect motorcycle shop. They add Yamaha and they would be perfect

I get the feeling they sell more side by sides than anything else. Had a few two-wheel machines but most were a few years old. For instance, they had a 2013 Kawasaki versys with 50 miles on the odometer on sale for $5500. Thats not a bad deal but it tells you how long its been there. They probably sell a lot more dirt bikes they had a bunch of Kawasakis and that was about it. they have a part center but I didnt see very many parts mostly Motocross oriented. Went in there to look for a helmet and they had some but all were very cheap no name brands and they all had about 4 inches of dust on them. only two or three people in the whole building and not a single one of them acknowledged me from the minute I walked in the door until I left. Im sure theyre nice guys but unless youre looking for a side-by-side, four wheeler, or dirt bike dont waste your time.

Really great staff great selection

Great selection on all models of cycles and cycle accessories

Great Guys to deal with! Will definitely take my bike to them again if I have any future issues!

Ive been dealing with Rick for 12 years. Always get a great deal and service.

Looking to buy a new Goldwing soon, still waiting for a demo

By some of the nicest people I have had the pleasure of dealing with.

Best motorcycle shop around. Four wheelers and dirt bikes here also.

Very good group of fellows working at Ashland Cycle

Hello. I want to tell of my visit here. I entered the building and no one even noticed. I ventured to the parts department to ask a few questions which to my amazement was greeted with disgust. I ask my question and they told me to go find it in that room. I thought I was going to get someone to help me since there was no one in there but me. So I proceeded to explain more of what I need and the man stormed out from behind the counter to show me bikes that did not have what I needed then he walked back to the counter. From this experience alone I wont go back. If anyone asks me where to buy a good bike I will not point them in Ashland cycle direction. I most likely will never return to thisplace again .

Refused to work on factory recall work because I didnt purchase the bike from them.Took it to Lexington Motorsports instead. I didnt purchase the bike there either, but they were awesome to work with. Ill be going there from now on.

Destroyed a new fairing on my motorcycle by torquing the nylon frame slider into the fairing AND created additional damage to another fairing piece. They refuse to repair.After a warranty fairing replacement, my battery tender USB wasnt working -- simple fix, just remove the fairing and check the wiring for a short, right? WRONG. It was physically impossible to remove the fairing because the frame slider was rotated and curled into the plastic itself and torqued down to such a degree that it required a breaker-bar to loosen.So it just magically violated the laws of physics? Its impossible to remove in its pinned position, so its clear that it wasnt put on like that... not to mention on close inspection you can see where the fairing isnt even properly aligned. In that event that it didnt fit, I would think it would be addressed then and there. Either it was or it wasnt. If it wasnt, the fairing was jammed on, which apparently snapped the tap on my front fairing OR it was corrected, which is why it was torqued to 200-odd foot lbs on a fastener installed with an inch-pound torque wrench ~10 ft/lbs. Sounds an awful lot like the later..That bike has been meticulously maintained and garage kept since the day I bought it. I guess Kawasaki and/or small claims can take it from here. Well see. I placed good faith in your dealership or my purchase and the warranty repair. Ive not got a motorcycle with more damage than it started with. Thats a shame.

I did Top Notch work on my bike I highly recommend them.

Nice place to look and add stuff to your wish list

Poor salesmanship definitely disappointed with this dealer

****Terrible customer service**** Do not waste your time or money at this Establishment

This is the only motorcycle shop in Ashland KY. It has a large selection to choose from. All motorcycles are clearly marked with the price so there is no sticker shock when you ask. I purchased my motorcycle from them several years ago and I have been very happy with the service.

I called a couple weeks ago to ask about a centrifugal clutch and they said it was a waste of their time and hung up. Lets just say I will be calling back and talking to their manager about their horrible employees. 👎🏻👎🏻

/There customer service is horrible. I called on 05 to inquire about service and was hung up on because I asked to many questions. I called back to complain to a manager and was hung up on again. They will never get business from me.

I have purchased a number of bikes from Ashland Cycle Center. The staff is very knowledgeable and helpful. I will always go through Ashland Cycle for my powersports needs.