Central Bank - American Fork in Utah County

Love this branch!! Banking here is the way it was intended. Friendly and accomodating staff that are always available to take care of the customer. They also actually answer their phones! They have staff that stay and know who you are when you walk in! Central Bank is my bank!! Thanks for always taking such great care of me.

I have to give props to Barbara! She is fantastic to work with and exceeds my expectations. Thanks Barbra and Central Bank!

I have been with Central Bank for over 5 years because I have had such great experience with the customer service. Recently, I have had a few issues that have been a little unpleasant but today was absolutely shocking. I have never in a million years ever heard of refusing to give a customer their available funds and for no reason or no explanation at all! And to be so rude to me about it! I will be finding a different bank to take my business to, where I can actually access MY money and be treated with dignity.

I have bad experience with the cashier because I Hispanic and I think she discriminate me

I always feel taken care of when I do any type of transaction with Central Bank. Greg at the AF branch is kind and always willing to go above and beyond to help. All the employees there are top notch.

The service goes above and beyond any bank Ive ever been with ,no other bank even comes close ! From the tellers to the loan officers everyone couldnt be more accommodating !!

This place has 5 stars for a reason! I went to 10 other banks and credit unions trying to find someone to finance a self loading tow truck. I thought all Hope was lost until I came here. David made the process so easy and clean. The pure ease of it was almost not believable. Here I am almost a year later and very happy. Go see David! He will take care of you like he did me. I love my truck and this bank.

Remarkable customer service!

Awesome staff, great service!

This is by far the best financial institution that I have worked with. Jordan Duckett has been very helpful and is always responsive. The personal approach they use is very refreshing.

This Central Bank has some of the best customer service representatives that I’ve seen. They are very nice and easy to work with. You can tell that they value their customers and want to help.

Central Bank was a fantastic institution to work with throughout the home building process. Jordan Duckett was amazing to work with and was always available to answer any questions or concerns I had. Going through Central Bank and working with Jordan Duckett was the best decision I made for my home building experience.

Friendly staff, and they do great things for their members. Great contests and events as well.

Very professional and was a great experience. I would recommend to friend and family! 5 Star experience!

All the staff was great to work with in the American Fork Office! They took the time to explain the process and were quick and easy to work with in collecting draws. I highly recommend you consider Central Bank for your construction loan!

They are so friendly and great to work with!

Wonderful customer service. Friendly atmosphere.

They truly their customers first.

The team at Central Bank in American Fork, in particular Greg Anderson and Jordan Duckett have been great to work with as we build our small but growing business. Their ability to make us feel like our business is important to them is huge as we come to them for help and advice on many things. Highly recommended!!!!

Central Bank is the friendliest and most customer centered bank I’ve ever worked with!

We use Central Bank for all our business banking and lending needs, we have dealt with plenty of banks and none even come close to the professional, convenient and friendly experience that Central Bank provides I most definitely recommend them to any one.

Excellent customer service!

Unlike some banks, they care about their costumers and are very accommodating.

Always willing to work with you on financing and move very quickly!

Always such a friendly environment when I go to Central Bank.

Love the feel of a small town bank that knows who you are can get things done quickly. Other banks turnover their employees so fast that it makes it hard to build relationships! Thanks CB for the constant personalized service you always give and thanks for always answering your phones with an actual live person.CB always has my back!

Great Construction Loans! Fast and Great service! Easy to work with.

Jordan Duckett was more than willing to help with any and all questions that I had on some loan items. Thanks Jordan!!

Central bank in American fork has the best customer service, they make life easy and simple for my business and personal banking thank you much

Central Bank is the best bank Ive ever worked with! The American Fork Branch has especially been so helpful in Servicing and loans .

I have had several great experiences at this branch, everyone was so kind and helpful to me! I would normally just go to the drive-through at my previous banks, but I actually enjoy going inside. Great staff and great people!

One of the things I love about Central Bank is that you will always get a “real person “ answering the phone when you call the bank - never an automated system . Employees are very friendly and always helpful .

Josh Hatch helped us get a mortgage for our first home. He was so helpful and willing to answer all of our questions, even after business hours. My husband and I highly recommend using Central Bank. Their employees and service exceeded our expectations!

This is a great bank! The employees are always friendly and happy to help.

Everyone at this branch is helpful and friendly. They always say hi, and they answer the phone when you call. It’s a bank you’ll actually like going to.

Excellent customer service, very friendly and knowledgeable staff! I love Central Bank!

I always receive excellent customer service and good advice. One of the best banking experiences in Utah.

The America Fork office is the best Central Bank location. They are so friendly, inviting and helpful. They make you feel like family.

My business has banked with Central Bank for over 4 years now. I believe that I could be categorized as a high maintenance customer. I call frequently and ask for assistance regularly. I dont have memory of ever being disappointed. In fact, the opposite is true. I feel welcomed in the American Fork Main Street branch and feel like I belong there. I have personal relationships with the bankers and feel like they are genuinely concerned about me and the operation of my business. In fact, I dont like using the drive thru because I would rather go inside to say hello to the people I know. Central Bank is doing it right!