Clark's Tire & Automotive in Spokane County

Last year they sold me a particular set of shots for my truck but installed a completely different lower grade shock. Supposedly made up for it but my mechanic says theyre old shocks and they are not new. They were Also paid to put on a leveling kit which they did not do. They only turned up the torsion bars. What a joke of a company

Have had work on multiple vehicles done here for many years. My last three appointments did not go well. Had to return multiple times to get repairs completed as requested, appointments were scheduled with the plan that parts were ordered in advance to arrive and they were not, ciausing the vehicle to sit for days with no work on it. Eventually had to take it else where to get the work done. Too bad, really liked the team.

They have worked on all of our vehicles numerous times and always do an excellent job. They are professional and honest every time.

Ro went way beyond to get me back on the road!!! If i could id give them a 10!! Thank you again for the amazing experience...

Went to have them fix my ac. They ended up not fixing the problem charged me anyway. They also told me I needed a new belt and was told it would only be $90.00 to replace it they ended up charging me $180.00. I called them later to talk about my issues and see if the would fix them not only did they say no they hung up on me like a little kid. They can’t even have a conversation like an adult. Terrible place terrible service.

Just needed a tire repair and although pretty busy, they took care of it within 30 minutes. Best of all no charge but a donation to meals on wheels. Would recommend to a friend.

Called to ask about the cost of analignment and a tire rotation and the first thing out of the guys mouth was oh we arent doing that today. I said yeah I wasnt asking you to do it I just wanted to know how much and then hung up. Its attitudes like this that push customers away. Ive dealt with many a folks like this and I get it everyone wants to get out early for the holiday but ya know this just shows the care they have for their customers. They would rather not work vs helping out a paying customer. Should have said this is how much, however sir we would have to schedule your alignment for next week sometime. Not oh we aint doing that. Ill never take any of my business here based on this one phone call. Rude, very rushed, didnt feel valued.

This is the only place I will get my Acura serviced! They are friendly, reasonably priced, and always take the time to explain what they are doing and why.I was test driving a truck I was considering buying, and brought it in to Clarks Auto to get an inspection to make sure there were no major issues. Brandon helped me right away, looked at the truck and gave me a detailed explanation of everything that was wrong with the lemon I was about to buy and physically showed me the major issues so that when I returned it to the dealership I could explain why I wasnt going to buy it. I have never been more relieved and appreciative!I will continue to bring all my vehicles here to be serviced!

Concierge valet service with morning mimosas. Seriously good work on time and fairly priced.

Very professional. Chris analyzed our problem immediately (30 seconds!and sent a quote to the dealer we purchased our truck from so they agreed to pay for the fixes that needed to be done.

Please don’t go there for inspections!!!!I already make a appointment online and call them too and drove 30 minutes, when I came here they said we don’t have a time.So please don’t waste your time here.

Dropped my van off their yesterday morning for an alignment and oil change and was told they would have it done in two hours. At or around 3:30 pm I called them since no one at the shop had reached out to me by then and I was told it would be done by 10 or 11 today. They asked me if they could keep it overnight and if course I didnt really have a choice since it was the end of the day practically for most shops and I wouldnt have been able to get it in anywhere anyway. So I agreed to it but they shouldnt be taking on more work if they cant do it in a reasonable time frame.

My skid plate fell off and they were able to get me in instantly and fixed it for free. Great staff, very professional and great customer service. Definitely check them out for your car needs!

Consistently good experiences over the three years Ive lived in Spokane. The staff is super busy but still always professional and courteous. I get good quality repairs for less than expected. Cheaper. Better. Faster. What more could you want?

This is one of the shops that the guys actually love trucks. Bought a new rig and they gave it a once over before I went over the pass. They did a great job! Mario was the best

By far the best mechanic shop I have ever been to in Spokane. Straight shooters, no BS- reasonable rates, quality work..they have my business for life.

Every time I have come here, the people are so helpful and kind. Never try to take me for my money. They actually tell me of things are important or not. Greatly appreciate all the do!

called several times before making an appointment nice receptionist stated a tech would call me back never heard back from anyone called back again was told tech would call never happened bad customer service called perfection tires and was booked for a repair right away after answering a few questions repair was done for $600 clarks loss is perfections winmy new auto repair place I ve used clarks before on north francis very good experience was disappointed wish them the best

Went in today after Discount wouldn’t help me with a flat tire or even put on a spare. Was able to fill it with enough air to get to Clark’s and they took care of it. Thanks so much! I will be returning!

Everytime I go to Clarks, I am met by the nicest and helpful people! The family business makes you feel part of the family.Roe went above and beyond my expectations to ensure my truck worked as good as new! I really appreciate his and the employees demeanor and ethic to get work done.Thank you

The absolute best service I’ve ever had at a tire and automotive shop. The team at this location is by far the kindest and most genuine people. They tell you exactly what’s going on, they help figure out a solution and recommend the best way to help fix it. I have been coming here for years. I drive 45 mins out of the way to come here. Will always trust this company with my vehicles. I highly recommend Clark’s tire and auto.

Called because my brakes were needed to be replaced... Nope there were 70% it was something else... they also changed the oil AND pulled a nail from my tire... yep ill be back! MONDAY IN FACT! Doing to drop my wifes car off! Thank you for the work you do

Just wanted to give a shout out to everyone working at Clarks yall always do amazing work even on short notice. All staff are always friendly and very helpful. An awesome shop and would recommend to everyone!!

I am very pleased with the services I received at Clarks. Got me in on super short notice for an oil change and brake check. Found that my rear brakes had broken parts that explained the horrid sound my truck made when I stopped. Even with hard to find parts for my classic Toyota truck they got it fixed and back to me the very next day. Very reasonable cost and super friendly as well. Love the 2 year nationwide warranty as well!

This shop is soo great! The guy behind the counter saved my day and was able to get my tires switched over really quickly so me and my autistic son didnt have to wait a long time. I highly recommend this shop!*super friendly staff* fair prices* quick serviceThanks Clarks tire & automotive! ;)

Absolutely Amazing!! Looked at a used Jeep I was thinking of purchasing and showed me the many problems with it. Super nice honnest and knowledgeable. Plus they didnt even charge me. Keep up the great work, and thank you!

I would recommend to anyone to go to Clarks for any automotive work if you want dependable reliable and trustworthy service. I have worked with Ro. Everytime I have come in, he has taken time to explain options for each repair needed. Also, he has made sure that each diagnostic completed was very thorough and I was educated on maintaining the car to avoid costly repairs. I never really believed the warranty on parts until I went to Clarks. On a recent visit, it was discovered a part from a repair done 10 months earlier was needing replacement. Ro informed me but quickly stated not to worry it was under warranty. I did not have to do anything! Finally I had an unexpected major repair. He took the time to research options and explain each option to me. After it was decided what repair option we would do, Ro stated that do to the timeframe of the repair, Clarks would offer me a loaner car until my car was finished! During the repair he called and gave me updates on the repair progress. Amazing customer service!

Excellent customer service and prices. They have made a permanent customer out of me! I have always been a huge advocate for good customer service. Why spend your money at places that will treat you like youre an inconvenience? Instead go here where they will treat you right in price and service!

warning! this mechanic shop is not experienced. my car’s engine light was on  I took to this place they changed me $1500 to fix, but my engine light is still on and when I take back to get to fix they refused and I had to call 911 on. so be careful of this place.

I blew out a tire in the middle of a snowstorm. First person my husband called was Chris Clark. He offered to send a tow but we were able to get it to the shop on a spare. We knew we needed new tires anyway and not knowing a lot about tires wanted Chris to sell us some. He put the same tires on my car that he has on his wife’s car which made me feel comfortable. Best service in Spokane.

Tremendous service, but the people are the #1 reason to use Clarks. Upbeat and serious about the care of the car. I got a great oil change coupon on Groupon, saved 50%!

Man, these guys are great. So I bought a groupon a couple weeks ago and had my oil changed there. When my car was there, (my 2nd car with 200K but I dearly love)they didn’t try to sell me anything I didn’t need and I got it back within a couple hours of dropping it off. Fast forward to today.. I put a set of struts I bought off amazon on the car and severely whacked the alignment. I called about 11AM and even though they closed at 3, they said no problem and to bring it in. They told me that it might need a couple things (it is a 2001 after allbut we’re never pushy. Before I could ask what the cost would be to perform the suggested repairs, I saw that they had already put the cost estimate on the receipt. Fantastic. Justin at the front is the nicest and super knowledgeable. I’ll be coming in soon for tires on my Denali. Bring your cars here if you want great service you can trust. 💯

I give a two star review because they changed my oil but otherwise it wasnt a great experience. The lady at the front desk didnt ask me what kind of oil change I wanted and gave me regular rather than full synthetic. I understand I shouldve told her instead of expecting her to ask like usual, so Ill remember that next time Im not asked. She then told me she would give me a call when my car was ready so I left. My car was supposed to be the next car. I didnt get a call until 2 1/2 hours later, 10 minutes before they closed, and they told me I had 10 minutes to get there. Thankfully I didnt live far but I did have to get my daughter ready to get in the car and if you have kids then you know its not quick getting a 1 1/2 year old into the car. Theyre usually pretty great and friendly but today was not a good experience and I hope this review is seen so this doesnt happen to anyone else.

What a great/friendly group of folks at Clark’s!! I have been using them for my auto maintenance for several years now, and I have yet to be disappointed!Ro helped me out today with an A/C Service on my vehicle(as it was blowing hot airand discussed what the car needs to complete the job. He understands the need for some of us to use used parts when you can without compromising the performance of vehicle.I was quoted a price, given a time frame of when they would be done, and they were “right on the money” on both accounts! Nice clean store if you should need to wait! Give them a try!Thanks guys!Kat Forney

Clean store front, does not smell like tire rubber. Staff was friendly and professional. Nice seating area, coffee, popcorn, and even doughnuts!

I love this place! This shop really cares about your car and making sure things are done right. It feels good to be able to take your vehicle someplace where you dont get that anxiety of hoping your not being taken advantage of. Oh and if you need winter tires ! Bingo! No one can beat their prices.

I actually live on the other side of the state, but make it a point to get my vehicles maintenance done at Clarks if I can. Their staff is amazing. I had a truck that had been to two other shops, and neither of them could tell me the problem after having it for a week. Clarks figured it out in a couple hours. If you are looking for a great, trustworthy place to have auto work done, go to no other place then Clarks!

Great overall experience! Was having a steering issue with my Tahoe, and took it to multiple shops to troubleshot. They figured it out right away, and much cheaper then the other places. (The other places were recommending replacing parts unnecessarily I was also able to drop it off and get it back in the same day. I think I found my new local repair shop.

Would not recommend!!! Front desk doesnt treat you like a customer, but like another number to them. Brought in vehicle for inspection, 4 days later nothing was done to it. So just came and picked it up. Their excuse down to one mechanic is not a reason to keep the car in the shop for 4 days without even looking at it.

These guys were outstanding!! They went above and beyond. I was traveling and in a pinch of a quick fix. It was pouring rain outside and I just walked in and asked if they could squeeze me in to fix a couple items to get me back on the road. Five minutes later Jeff was under my truck and in under an hour we were back in the road. When compensating then they told me I owed them nothing. I couldn’t believe the generosity and kindness. I will I lived near Spokane Valley so I could use this shop on the regular. Thanks guys and I highly recommend the crew at Clark’s!!!!

WARNING!!!!! Do not take your vehicle to Clarks. I cannot believe there are people who are rating them high. I took my Jeep in to them because my AC wasnt working. They first told me my compressor is bad and it would cost $1,200. I explained to them that I had work done on it for the heater core and that I think something to the AC didnt get plugged in correctly. They talked me into getting a diagnostic test run. They said according to the diagnostic test that I have a damaged electrical component and it would cost over $1,000 to fix. My gut told me they were lying so I went down the street to Aamco on Sprague in the Valley and Ryan found the loose wire and connected it for me and charged me $69. The people who think they are getting good service are likely being ripped off and just have no idea. I knew these guys were shady and Im so glad I walked away. $1,000 is way too much money to throw away on crooks. Please dont go here!!!

I cannot recommend Clarks Tire and Automotive enough. I emailed the shop after hours, hoping to get a quote on what I was told was wrong with my car during a routine oil change at the dealership.Chris, the owner, personally called me 10 minutes later to tell me what that problem entailed, what would have to be fixed, and how much it would cost.The pricing seemed fair, and I took my car in to the shop the next morning. Chris was there to greet me and discuss my situation in more detail. Every single person I interacted with over the next few days provided me with outstanding service and support. With every car problem my wife and I have from here on out, we are going to Clarks Tire and Automotive.

Ive had work done on my car 3 times by Clarks, they have always done great work and at a fair price. The first time I went in to Clarks I was greeted by Chris and he treated me like family not like a customer. I will be back again.

I got a flat tire o the freeway, and went to Les Schwab to get it fixed. Of course they were very pushy and insisted I get a whole new set of tires. I went to Clarks and the gentleman was very nice and helpful, checked out my tire and found one that was reasonably priced. They had it delivered within 20 minutes and I was back in my car ready to continue my day in under an hour! I would definitely go back again!

I went in there today to get an inspection done on my car. For a ride company no where did it say they were going to charge me money on the website I went to. On top of that the guy that helped me at Clarks never told me that there was going to be a charge he has assumed that I knew that there was. Worst customer service I have ever gotten from a tire place I will never go back there for anything and highly recommend not doing business with them. I dont care if theres fees but be upfront about it and truthful. I dont like this dishonest practices and thats what they did to me if youre not up front with a customer thats just dishonest.

I have a love-hate with this store.They do great outstanding work they always are honest and make it right no matter what and you can depend on them fixing it right the first time however their prices are a bit much for the area sometimes I can find the same work to be done just a little bit cheaper by 150 to $200 cheaper.But if you can afford it and you need your vehicle fixed immediately and fasting correctly the first time I highly recommend them I choose these people over Les Schwabs but you do have to make your appointments in advance in order to get work done you must make appointments ahead of time way ahead of time to get in because they do get booked up very quickly and for being such a small store theres usually quite a bit of wait time.

I am very pleased with Clarks Automotive services. They replaced my vehicles timing belt, water pump, gasket and serpentine belt. This was my first experience with Clarks Automotive and I can see why so many people recommend them. They are honest, courteous and fair in pricing (below dealerships). They also have a 2 year warranty on their work with a road service backup. I have every intention of employing their services for all my automotive needs in the future. Thank You Clarks Automotive and may the Lord Bless you.

Clarks is the only place I will ever take my car for service! Chris is great. Their prices are reasonable and the service is excellent. They never try to charge for something that isnt needed and they try really hard to save you money and work with you. If you want an honest shop with a great staff, look no further. There is a reason why Clarks is so busy all of the time.

I was recommended by good friend who was having his car worked on. I needed some rear brakes replaced. I was told they were reasonable and they did good work. So I called Chris. He told me that if I supplied the parts he would give me a good deal on labor. So I purchased the parts and brought the car to Clarks. I was told it would not take that long. It would have taken me 2 hrs at the most to replace the pads and rotors. But I had no place to complete the project. Anyways, the next day I picked the vehicle up. He did give me a deal. A good deal for his company. I was charge $85.00 per hr. So no, I will not be going back there anytime soon.

When my car was actually damaged, they did an expensive but good repair and I trusted the quality of their work. However, they were unable to fix some less critical chronic problems despite having a few tries. These included a broken instrument cluster (not holding that against them since they said that the company they sent it off to for repair said that the wires to fix it were on back order), electrical issues including a dead cigarette-lighter port that prevented me from charging a GPS device (they think that it was linked to the instrument cluster), and a burning oil smell (they did a few hundred dollars worth of work on gaskets and seals, but the work didnt affect the problem, so I wonder if it was guesswork or work for the sake of doing something).That was all fine, and I dont really hold it against them, but the reason Im writing a review is because they charged me $172 to plug a computer into my car, read that it said to replace the gas cap, and then replace the gas cap. Theres no reason for that to cost $130 of diagnostic labor, and Im giving the business 1-2 stars lower than I otherwise would have rated it for cheating me so badly.Still, Clarks appeared to be good for fixing major problems related to wheels/tires, and they seem to be as fair as any other mechanic business in Spokane.