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10021 Holman Rd NW, Seattle, WA 98177, USA, King County
Once COVID restrictions allowed for massage again, I signed up for regular massages and Ive been going ever since. From the kind & helpful receptionists, to the variety of providers, the service here has been exemplary. Cleaning, sanitation, and safety are a priority. You can schedule with the same provider or use different providers depending on your needs and schedule. Extremely reasonable rates, particularly if you become a wellness member, which is a month-to-month pre-paid program that gets you a discounted price with every massage you book.
Their booking system has issue that the online app won’t distinguish 60min session and 90min session slot. I usually book a month ahead. But every time I booked a 60min session online, their assistant asked me to extend the session by adding cost or canceled my reservation since my schedule fell into 90min slot. It’s extremely difficult to make reservation and the process is extremely annoying. The customer service is disappointing too.Update: the manager explained the situation and refund my unused membership. Although it didn’t work out for me, it may work out for someone have more flexible time.
Raquel was great. Asked a lot of questions both pre-massage and during the massage in order to determine what was best for me. 1.5 hours felt longer, which was great.Front desk staff were very friendly.Extremely bad cell service in the waiting room, though. No posted Wifi info, and none of the networks that showed up on my phone were obviously connected with the spa.Also there was a man in the waiting room for most of the time I was waiting who WOULD NOT STOP CLEARING HIS THROAT, which isnt really very conducive to "relaxation." Frankly, its noise pollution--if it would be impolite to listen to music without headphones or smoke cigarettes somewhere, it should be considered impolite to clear ones throat.
As soon as you walk in. Oh wait, you can’t just walk in, you have to be buzzed in. Small lobby that makes you feel so cramped up with even small furniture. You could tell they didn’t go all out on anything. They are rude to you starting out, they are rude to you as a first client. Like, why the **** would I ever recommend anyone going there. Avoid this place.
The people are wonderful, the atmosphere is so relaxing, and the massage is the best Ive ever had.
I always get a great, professional massage and leave feeling like a new person!
Have not had any massage but scheduling is a joke.I got some gift cards from my partner. I tried an appointment through their website. And just for everyone‘s knowledge the site does not work.I called a week advance to get appointment.and received confirmation text message 2 days before the appointment stating cancellation with less than 24 hour can incur a fee, less than 2 hour before and it’s full price. All understandable, I respect business‘s time and loss of opportunity.I went in to this location 12 min before my supposed appointment and was told my appointment was canceled because their therapist could not make it. I understand that emergency happens but I also lost my time and opportunity traveling there. I value my time and feel very disappointed at getting canceled last minute.
I was beyond surprised with the level of cleanliness, professionalism and value for what I paid at this location. After hurting my neck falling asleep on my couch (an extreme sport after you turn 30...), I was in a lot of pain for days. As a last resort, I booked a massage here. Not only did they get me in the next afternoon, but Harmony was amazing and really focused the whole session on the areas that were causing me pain. Ive already scheduled another session with her and highly recommend this location.
The process for scheduling and being admitted for my massage (temperature check and questionnairewas very smooth. The staff are all very friendly and my massage was amazing.
Being a Member of Elements has totally decreased my stress levels in an unexpected way. I am happily nudged to get a message every month and I am thrilled to be reminded about the how important self-care is to ones self-wellbeing. Since I tend to overlook my own needs between running a business, being a wife, Covid-cooking, and caring for my aging adults, it is that time on the table which makes my mind and body say...ahhhh, and this seems to renew my whole attitude for weeks until my next appointment. Everybody there is gentle and kind to match the ambiance. I love stepping into their world and escape mine in a very healthy/healing way if even for an hour.
Convenient: a few different ways to book appointments, good value for the price, highly skilled and friendly massage therapists, professional and welcoming reception staff, website includes bios & info on technique/style/depth level for each therapist to help you decide who to book with, easy parking, clean facility & relaxing atmosphere, comfortable & high-quality (hydraulic, heatedmassage tables, and COVID-19 safety protocols are in place to keep everyone safe! Can’t say enough good things about this place, would definitely recommend to all! Have tried a few different massage-membership style places over the years and this is by far the best. Especially love Kathy, and have been seeing her for years. She’s an excellent masseuse and an all around lovely, warm person. Recently booked a last minute appointment with Jeanie— it was my first time with her and she was also wonderful!
Moment you walk into this studio your stress level and blood pressure drop dramatically due to the ambience they provide. To top that they make our safety a priority, so I felt very safe being here during these difficult times. Once I was with my massage therapist she really was wonderful. Asked questions and wanted to know my concerns and if I needed any particular area to work on. She applied the perfect amount of pressure. She was fantastic! I will most certainly return in the future!
Brenna made me feel so comfortable. I was self conscious about my disability and she listened to my concerns. Great massage. Amazing bedside manner.
Loved my massage. It is always a peaceful sanctuary from the world. I have found some amazing massage therapists at Elements in North Seattle and am so grateful for the massages. Also I really appreciate the COVID precautions.
When money becomes more important than the work. Then the business is not good. Whenever I went for 60 or 90 minute massages I will get 45 or 75 minute massages only. It was not worth the value for the service. The front desk people are mostly untrained.
Tabatha was great! Everyone at the front desk was helpful and attentive. It was my first (professionalmassage ever and she was so sweet and listened to what my needs were and really focused on those areas! I will be back!
It was a different type of massage compared to the spa locations I have gone to on vacation at hotels etc. it was more concentrated on my needs and a couple different techniques that did make a difference. I would recommend Alex to all my friends.
My massage therapist is amazing and the folks that are at the front desk are always VERY nice. The decor is very well done. Overall, a wonderful experience every month!
Hard to schedule with the same massage therapist. Ive had great medical massages from an LMP who moved out of state. Used up a package of 6 but never met the right LMP who can do "deep tissue" massage.
Very professional therapists - I have used many and the massage is excellent every time. Scheduling is easy and the acidity is very calming and kept up beautifully.
Amazing staff from front desk, to insurance manager, and of course the massage therapists. Highly recommend getting a membership to save some cash and get monthly massages. Also make sure to ask for Mandy, shes the BEST!
My massage with Kathy was great. She really listened to what I wanted out of the massage and was very skilled. I was also impressed that someone from Elements called me after I made my appointment online to make sure the therapist I chose was right for me. That has not happened at other massage places and I really appreciated it.
I was skeptical of a "chain" but this place was very soothing and nice on the inside. My particular massage was a little more intense than I would like but thats my fault--I needed an appointment at a particular time and took what was available. Level 4 pressure is no joke! I will stick to level 3 if I return.
The front desk person was great from booking my appointment (via phoneand at check-in and check-out. My massage therapist Devin explained everything before and after the massage and gave an amazing massage.
Great massage - Top 3 ever! My partner and I each had wonderful massuses who were attentive to our requests for what style we wanted. My only critique would be the upcharge for using aromatherapy oils, etc. Im used to that being a part of the service. Will definitely be going back!
Couples massage was awesome! This is my first Thai massage. It was a really cool experience. Staff was professional and friendly. I scored an awesome deal on Group on.
Go see Taylor. Woah. He is the best massage therapist Ive ever seen. We worked on some chronic pain I experience and made significant progress in the time Ive been seeing him. The whole place is really nice and they have a massage therapist for you no matter what kind of pressure or store your hoping for, I just cant recommend Taylor enough for his skill and care.
Entering the Elements Massage Salon is a pleasant escape from the busy world. The atmosphere is very nice - pleasant music, soft lighting, comfortable furniture, water feature in the lobby. And I always get a great massage from my Therapist!
Wow! Rarely do people go above and beyond to ensure your true happiness when a problem presents that isn’t their problem . Due to weather we couldn’t make our massage times, we purchased a Groupon that expires before we could fly back into Seattle.. I spoke to manager and they said to come back when I could which was what I wanted to hear :great customer service! Can’t wait to meet these kind people !!
I thoroughly Enjoy Every experience I get to encounter with the Amazing Staff at Elements Massage, North Seattle on Holman Road NW. From the time I come through the doors and I am greeted in such a Courteous and Caring way, I am already put in a very relaxed atmosphere and that is before my Wonderful massage! I can honestly say, I have Never received a bad massage from here! I have seen many massage therapists over these past Two to Three years! This is my choice, because I want to always see how my body reacts to different styles of massage therapists. I recently came in and I believe that I have found someone that I will continue to see again and again. I received one of, if not the Best massage that I have ever experienced in over 10 years of receiving massages from all over the northwest region! Josh, was very thorough and always Respected the pressure that I asked for. He is Very Professional and an Excellent Treatment massage therapist *(as well as relaxation massage)* and listens very intently. I even had Josh ask about a couple of areas that I had even forgot that were bothering me. I am disabled and in a powered wheelchair and powered scooter. I am Constantly in pain! From my neuropathy in my legs, up into my hips and lower back. My stress carrying area of mid back and into my shoulders and neck. Everywhere Josh had worked on, just was Feeling Amazing for these past 2 weeks since my massage! I know that I usually feel better immediately and this was no different, it has just remained this time and I had to rebook another session right away, before I left Elements Massage for that day! I am Extremely Pleased with my entire experience and Very Happy I rebooked another 90 minute massage with Josh! I am really looking forward to my next massage with Josh. He did such an amazing job at helping to release so much of my pain!!! I want to make sure to Thank You All at Elements Massage, North Seattle on Holman Road NW. My experiences have been Incredible and especially now, when I need that extra relaxation and reassurance with my disabilities! I feel as though I have entered into a World Class Environment for any Massage Facility and My Choice will Always be to come Here!!!Most Sincerely,Paul A.
From check-in to check-out, the service was great. The friendly, warm environment was relaxing from the start. My masseuse was skilled and professional. I enjoyed the warm table and soft music to make my massage even more relaxing.
Great experience, my therapist Jaymie was wonderful, massage helped my muscles a lot and she answered all of my questions by the end. Didnt catch the names of the front desk receptionists but they were super nice and friendly as well, made me feel welcome and it was fun chatting with them! Ill be back for sure and Im considering buying a membership:)
I have been a member for a few years now. The front desk staff is excellent. I havent focused on a favorite therapist, instead rely on the front desk staff to review my history and schedule me with a good fit. It has worked out the majority of the time. I have a busy and inconsistent schedule. I like the fact that their are several therapists and I can usually schedule an appointment that works for me. Therapists are well trained and if you are a member the prices are very reasonable. I highly recommend a monthly massage at elements!
Every therapist is skilled and caring. As someone with chronic pain, I get regular massages and Elements is the best place I have found. Their wellness program makes it affordable to take care of yourself.
Booking the appointment with Francis was awesome. She’s super friendly and cheerful! Devin was great and a really good listener to my needs! Definitely recommend. Say hi to Francis for sure!
Clean, calm and relaxing studio. Friendly staff and knowledgable massage therapists. My massage therapist was Roe and they did an amazing job addressing my general concerns, health concerns and giving me advice on exercises to try and other tips. I will definitely be back. Thank you for an incredibly pleasant experience.
Wow. I have never been so satisfied with a massage before. Front desk women are wonderful! Made sure I was comfortable while waiting and offered me all possible! I got a 90 min massage from Samantha Lynn tonight, she was extremely professional & provided the best massage I’ve ever had. Seemed like she cared about my problem areas and made sure I was loving my massage the entire time. Will be returning ASAP!!! Thanks Samantha!
Great experience! Very professional, polite, and clean. The parlor itself is very cute, and I really appreciate the offering of cold bottles of water both before & after my massage. I will definitely be back. The girls up front were lovely and made me feel very welcome [Alisia (sp?& Liz], as well as my massage therapist, Johnathan. Thanks!
In the beginning of 2018 I started going to the Elements Massage on Holman Road, and was blown away by my experience with Rebecca. As a massage therapist I know how difficult it can be to offer an experience that is the perfect mix of treatment work AND relaxation, but somehow Rebecca has mastered that. Her presence is kind and nurturing, so I was immediately put to ease. On top of that she has been practicing massage for nearly 15 years, so her knowledge and skill are beyond what most therapists have to offer. I feel quite lucky to have found her.
I recently visited Elements Massage for the first time and had a positive experience. Rachelle provided me with personalized service for my 90min massage. She was attentive, caring, and respectful toward me. She seemed experienced and competent in massage. She showed enthusiasm for her work, patient education, and her ongoing professional development.
You cant schedule an appointment without having a debit or credit card on file. For those who recieve massage gift cards you cannot book or schedule an appointment. you are stuck with trying to catch an opening by walking in only. Vouchers are only for your specific location and non refundable. Loosing customers before you can even become a customer. Tried going to the greenlake location and found much better service. Try other loactions before comming to this one if your a first timer and nervous to get a massage.
I like that it is easy to book both online and over the phone, its convenient to get to for me and there are always parking spaces. As to the massage, I think its good that there are so many therapists to choose from so you can find the one who currently meets your needs & personality. I always feel welcomed when I come in. And its great that the opening hours are extensive.
I liked everything about this spa. It has a calm atmosphere and my therapist, Molly, was amazing. I did not expect complete relief from my back pain but, not only did she help, she gave me a detailed list of the areas she worked on. I will definitely be getting massages more regularly now that Ive found Elements.
Love this place. Ambiance is relaxing. Most of the therapists I have seen are wonderful. I appreciate that my monthly massages get banked if I am unable to make an appt. Thank you!
Everything was amazing! I had an excellent massage therapist and the place was really clean and inviting. The entire staff were welcoming and friendly so I am more than happy to endorse them and say they did an excellent job!
I have had nothing but positive experiences at Elements Massage in North Seattle. The staff is courteous and professional. Ive received fabulous massages from a few different therapists and they have all been pros. My current therapist, Kayla, has an incredible touch. She perfectly blends relaxation with therapeutic massage. I couldnt recommend her more!
Elements Massage on Holman Road is the best ever! I have been going there for years now and they are just TOP NOTCH in every area. Jonathon my therapist is AMAZING and all my friends and family that I have referred there same the same. Thank you Elements and Jonathon for changing my life and well being!
I’ve been going to Elements Massage for almost three years now on a monthly basis and only get level 4 massages. The level 4 therapists are amazing and very friendly. Each has a different style and specialization so it’s good to let the receptionist know why you’re there and what you want for the best client-masseuse match. The front desk is professional and very accommodating. The reception area is relaxing although I’m never there for very long since my masseuse greets me after only a few minutes of arriving.
From my first step into Elements Massage in Crown Hill, I begin to relax. The receptionists are warm and welcoming, the decor is calming. I have seen many therapists and each one is competent and accommodating. The membership program is great. It is flexible for those of us with busy schedules - if I cant get in one month, my massage is banked until I can use it.
Elements Therapeutic Massage is the best for massage in the Ballard/Crown Hill area and in the whole of Seattle.I recommend Jamie, the best therapist for any of your needs. Any body pain/issue I have she can resolve with deep tissue or the other massage techniques she is trained in, which are many.From my first contact with the staff at Elements, I have been impressed.The prices at Elements are very affordable, better than any other salon Ive used.So, book a massage, with Jamie, at Elements Therapeutic Massage, you will be glad you did.
10021 Holman Rd NW, Seattle, WA 98177, USA, King County
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