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3990 S 3275 W, West Haven, UT 84401, USA, Weber County
I really loved how clean the inside units were and I loved my storage unit! It was clean perfect and spacious I will miss my storage space it was just what I needed, and just the right size I was sad the price increased but I was paying for a nice storage unit. The man was so helpful and understanding with my situation and was just so kind to. Thanks for letting me store my stuff here! It was so clean and perfect. And nicely lit inside as well.
The facility was as needed. The employees were helpful and friendly. Good experience.
No hiccups, acquisition process and returning were very easy.
Great place would definitely use again
Joe is such a great employee took care of me and my family with our storage unit and was very helpful
Super attentive management, immaculate spaces, carts to help with transport, super convenient access.
Clean and easy process , just rate went up 4 times in 2 years … it’s better for a short term storage
Awesome not hard professional customer service
Extra space was awesome. I lost the keys to my lock and the lady here drilled into our storage unit when we were trying to move out and got us on our way. Would definitely recommend!
Long term customer. Ali helped me with all the questions I had and then more.
Its a clean place and the employees are nice.
Glad we went in and see the 10 by 20 unit and it’s what we’re looking for. We appreciate Ali for being so generous and kind and helpful to us. We finally got something that fits all our stuff to move in. Thank you Extra space for the good rate and especially Ali for her beautiful smile 😊
Allie is a friendly and helpful store manager. I recommend anyone looking for storage units to use this company.
I purchased an unit at auction and had some medical issue with my daughter getting sick and could not make it out to pay within the 24 hour period and the property manager Ali was very understanding and helped me out by waiting 72 hours when my daughter was well again and she also went above and beyond setting me up with a additional unit to transfer the auction into with the best deals and services i could ask for , I look forward to working with her the extend of my rental period needed , would definitely rent there again if needed in the future and recommend my friends there
Had a little hiccup. However, Ali was prompt, super polite, and took care of the situation. Very much appreciated!
I love having a storage here but when it comes down to trying to call and get ahold of someone and actually talk to a person. Its beyond frustrating and irritating! The automated system Is frustrating! Other than that 5 stars for sure
Super easy to check in, we had to find something fast and we able to get a unit without visiting the office. The staff is great! Always friendly and helpful.
The perception of renting a storage unit is that this would not be the same kind of customer service. I was incorrect! The folks at Extra Space Storage were fantastic and professional. It was clear to me by the interation - their giving clear information- answering of questions that they enjoy being able to be if support. The storage areas I found to be clean and the right size fir my needsThank you
Employees were super friendly and helpful. They helped us to find out what we needed and made everything easy to understand
Love this place! Staff is very nice! Love knowing that my stuff is keeping safe!
Super awesome experience here. Second time I’ve rented from this place and have had a wonderful experience both times staff is super friends and super simple to get set up
Debbie D is absolutely wonderful! She was extremely helpful, answered all my questions and allowed me to feel comfortable during the whole process.The facility is clean of debris, smudges and trash which is nice.The office was nice and cold on a hot day which was GREAT!10 out of 10 would recommend customer service with Debbie and renting a unit with this business/ location!GO IN, YOU WILL NOT REGRET IT
Debbi is so helpful and efficient! Their facility is clean and easy get to! The location feels high end and secure! Great customer service.
They have been so helpful on the phone and online, they have great pricing and wouldnt choose anyother place.
They are so great. They made it so so easy to use the facility. Great hours. Debbie was so sweet. They have moving carts which was a big deal for us because we had a bunch of stuff. Overall amazing experience. Definitely would use again and absolutely recommend. Greta deals too. Thanks so much y’all for making everything so great for us.
The people who work here are always willing to go out of their way to help any way they can. They treat you better than family. L ou ve you guys.
Exceptional customer service! Took the time to actually help me, please dont waste your time or money going to, well, U-know. Thanks Ali, and Robert!
Best storage place ever. Affordable and easy to get in and out for for a college student.
Great storage space! New and safe. Very clean and the staff is very helpful when needed. More expensive than most other companies within 5 miles. But I don’t mind paying a little more for convenience, security, cleanliness, also, I don’t want to move my stuff again. Lol
Gave us the full details about our rental and what to expect. Very friendly and helpful. Bay was clean and easy to access.
Debbie and Allie are awesome! The units and hallways are always clean! Couldn’t have asked for any better! Keep being awesome!
There wonderful people Ali and Debbie thank so much u guts doing a great job
I would like to recognize Michelle at the West haven location she went beyond her duties she helped me with my daughter with the restroom while I went threw our things and got what we needed she helped with my puppy that I couldnt catch yall have a great employee treat her well thank you Michelle for your help todayThanksBilly blakeadding to my resent review I rented again from them for a short time just cleaned out storage the lady Debby was very professional and helpfulthanks yall for yall helpwilliam blake
Love our storage space and the employees that accommodate all of our needs! Debbie has been great! Thank you!
Ran into Ellee at Costco, still wearing her Extra Space Storage shirt. We got to talking about how we used to rent from Debbie in Layton. We were sad to see her go. Ellee told us shes still working at the West Haven spot. Thought Debbie would like to know we were happy with her while we rented. Its not the space but the people that made our rental good. Ellen gave me her card so we can see about a rental in Ogden. Super helpful and not pushy.
Setting up online was so quick and easy and Debbie at the front desk was so helpful getting me all the information I needed!
I rented a unit online but when I went to look at it it was too small. When I went in to ask for a bigger unit they were very understanding and kind and helped me figure out what it was I needed, no issue at all! Outstanding service
Rachel at the West Haven location saved me twice in my last min needs. I really love how comfortable and great my experience has been. You guys really helped in a hard situation. Thank you.Nicole Duke
This unit was clean, spacious and just what we needed. Easy to access and we were able to keep the things we didn’t need in our home here till we had more space. The facility was as great as the people who work there and their customer service was great. Moving out was easy and a smooth process.
Rachael was the best! She assisted me so well with the documentation to move into my unit. She was also very responsive and communicated very well with me. Their prices are hands down affordable and they overall have a very clean and secure environment. Would 10/10 recommend if you need a storage unit.
The on boarding process was really smooth. Rachael helped us, and she was very nice and professional. She gave us options and promotions to save us money. It was a really smooth process.
Rachel was absolutely great. She explained everything I needed to know and I had a storage unit in very fast time. If youre looking for a storage unit this is the place to go. Fast getting in and great & friendly customer service. A load off my mind, thank you.
Weve been having a great experience with extra space storage! The facility is really clean, units are very easy to access, and we feel very secure storing our items there. The best part is the wonderful customer service that they have. Rachel has been nothing short of amazing when it comes to working with us and our situation. Highly recommend using their facility.
Were moving soon, but cannot go straight into our new home so were storing all our things until then.We had a really great experience with Rachael Decker. She helped with all our questions, showed us a few options, and was very friendly. Definitely glad we picked ExtraSpace Storage. If we ever need storage again Im sure well be back here.
Easy rental process. Very clean and nice. Becky was awesome in helping me determine what the best size was for me and also made sure I got the best price. Great storage facility!
I just rented a storage unit at Extra Space Storage in West Haven. The office gal was pleasant and efficient and made the process quick and easy. These units are brand new, autopsy. Clean, and have good lighting and security, and its simple to gain access to my unit by just punching a gate code. The units are designed to keep your property clean and dry, with raised floors to prevent water seeping in. So far I am very satisfied with the customer service and the storage. Best of all, the first month was free! There is access from 6 am-10 pm, and they text you when your payment is due, so you dont get a late fee (20% of the monthly rate, so be sure to pay on time or set up autopay!)
Definitely secure and great customer service from the young man. The other fellow wasnt so great. The only thing I do not like was having to drive all the way around with a trailer to type in an 8digit code to get out. Just let the gate open when we are leaving.
The manager, Katlynn, was very kind when I mistakenly called the wrong store trying to move out of my unit. She was able to help me close my account after I no longer needed storage.I would recommend Extra Space to anyone because the staff is great, the place is clean, and they treat you well!Thanks Katlynn!
The storage units are new and clean!Access was good!The office attendant was great!Renting online was too extensive😕After a while I felt like I was buying a house!Thats the reason for the 4 star rating!
Whoa! These guys are pros. Great systems for quality control. The Manager was helpful and totally geeks out on storage. Unit was almost weirdly clean.
3990 S 3275 W, West Haven, UT 84401, USA, Weber County
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