Genesis of New Castle
9

Genesis of New Castle in New Castle County

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120 S Dupont Hwy, New Castle, DE 19720, USA
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04/20 2025
Nichole Elmore
On
5

11/04 2022
Bill Ritchie
On
3

Not a luxury car buying or service experience.

11/04 2022
C T
On
5

11/04 2022
Marian Baez
On
5

Excellent service

11/04 2022
Susie Edmunds
On
5

please do not share photodealership was excellent to work with - we love the new Genesis GV70

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11/04 2022
Carey Savage
On
4

11/04 2022
ernest crosse
On
5

Clean and Professional

11/04 2022
Paige
On
3

Not the best first experience.1. Bought car from Alexandria. Drove home to DE and brakes are immediately failing. Had to make appt with New Castle Genesis.2. Appointment with new castle at 9am. Showed up 9:06. Paperwork ready but loaner car is not. Confirmed loaner was correctly reserved at the time of making appointment. Said car was dirty so had to "wash it".... Loaner didnt come out until 945 am !!! Seriously? You knew I was coming and requested a loaner. Please be prepared next time.Lets hope they better prepare for my next visit.

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11/04 2022
Laura Field
On
5

I had a great experience at Hertrich Genesis. I worked with Luis Ortis (my salespersonand Joe Chelhowski (the finance manager). Both were extremely professional and easy to work with. I highly recommend this dealership!

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