Goodlife Health Clubs Fountain Gate in Casey

As an experienced user of gym equipment, I find the range of machines/weights excellent.The facilities are clean, with very good change rooms.Inexperienced users may struggle unless you are prepared to pay for “personal training”.Definitely suits my needs

Ive been a member at Goodlife Fointain Gate for 10 years now and some things never change, like the great customer service and friendly staff, first class facilities like the open plan gym area and cleverly thought out function zone. Its the little thing and attention to detail on and off the floor that really make a difference, oh and did I mention the wet and dry therapy areas, Arena section along myriad of other classes and friendly Personal Trainers who are always more than happy to help you along with your goals no matter your level of fitness. Breath and achieve. You really will enjoy this Health Club and with a range of people from absolute beginners all the way thru to professional athletes it really is a good space for everyone, and they are all so friendly. Thanks Goodlife 😊LikeShare

What a great Club - extensive equipment, heaps of great classes and the PTs are fantastic.

Amazing gym, and staff.Started my fitness journey 2 weeks ago, and have had the pleasure of having Dan be my PT and he is amazing!Couldn’t recommend him enough to anyone!The facilities are well maintained and they have a great variety of classes!

Being someone who was too self-conscious to join a gym, I honestly can’t speak highly enough of Goodlife Fountain gate.I have had nothing but a positive experience every step of the way.From the moment I walked in I was greeted with a friendly face and a welcoming environment.All the facilities look clean and well maintained.I have had great support with Dan (PTand all the team that I have come across so far.I know I have a long way to go to reach my goals, and I feel I will achieve them with the guidance and knowledge from everyone at Goodlife.

Over a 3 week stay to see Frieda and fam here in Oz, really wanted to stay disciplined and fit -really please to be introduced to Goodlife gym by my sister, a regular, who showed outstanding customer care during the time, and that customers come first before their own.gain. I had access to state of art gym and sessions on Arena, which takes HIIT workouts to the next level, far beyond what I knew . Thanks for Keeping my health, fitness and energy levels right up there all the way through - who leaves a holiday fitter than they came !

Love the arena classes. Great training atmosphere with knowledgeable trainers. Always improving and getting the results you after, the trainers recognise people are at differing levels and ensure everyone is catered to at all times

I find the staff helpful and the people that attend are very friendly. A good combination of group classes and gym equipment. I recommend you give Goodlife a try .

I mostly hit Goodlife Fountain Gate for the cardio machines. Usually always a bike or treadmill available, staff and trainers are friendly.Parking can be difficult at times times.

Horrible gym. The staff never bother to tidy up the gym floor and weight plates, dumbbells, mats, clips and plyo boxes are often left scattered all over the floor. The dumbbell rack itself is never in order either and no effort is made to organise it EVER. I can understand during unstaffed hours that the gym may be messy however during staffed hours, the gym staff make no effort to clean and tidy up the floor and instead chat behind the counter.In the cardio section there is often rubbish left inside the cup holders of the machines and it is left there for days on end. For 3 days straight I saw the same wipes being left in the cup holders and no one bothered to clean it. No effort is put in to clean the gym.Dont even attempt to blame the gym goers by saying "We have signs informing members of our rules regarding cleanliness" when you dont bother to clean the gym yourselves.An unbelievable amount of lockers in the facility are broken and many machines are poorly maintained making horrible squeaking noises when used. The 5kg weight plates are also a hazard to gym goers as they can cut their hands open due to the sharp metal being exposed due to poor maintenance. The handles on many machines are missing their grips or in many cases their grips have been messed up either broken, sliding off or twisted in ways which wrinkle it.Personal trainers fail to correct the poor form of clients which could potentially lead to injury and on top of that spend time chatting to other gym goers WHILST taking a client on rather than giving the client their undivided attention.The training environment itself is horrible as well. The airc conditioning is always turned on way too high not allowing gym goers to sweat and stay warm whilst exercising. The blinds dont cover the entire window which faces east so gym goers in the morning must face the sun when using certain machines. They lack equipment such as a deadlift platform and have equipment that does not allow for full range of motion such as the lat pulldown machines which are FACING THE WRONG WAY. Whilst its good that they have a separate cardio section and weights section, what on earth are the rowing machines and treadmills doing in the weights section and why are some weights machines in the cardio section????For anyone looking to take their training seriously or anyone looking to train at all I do not recommend training here. When you take into account the membership prices and the facilities AND the inability to find parking (not Goodlifes faultits simply not worth it.Edit: 7 months later and a face to face complaint and a phone call with one of the managers and not a single thing has changed. The manager admitted via phone call to only cleaning the gym once a day, making excuses such as "its a bit difficult during peak hour" even though during off peak hours the staff do nothing. Any cleaning that is done looks as if weights have been put back just whereever a spot is available and not in an organised fashion. Its a pathetic excuse to say you are understaffed and therefore unable to clean the gym when staff can be seen chatting together at the front of the gym on a regular basis. It is very clear that not a single one of the staff care about the gyms appearance and tidiness as I watched the head manager ignore a corner full of weights and dumbbells just left on the floor. Having been to multiple other goodlife gyms (Chelsea Heights, Waverley Park, Wantirna, Docklands, South Melbournethis gym is hands down the worst.

They are so bad .I told them Im not able to come .cancell still they taking my money from account.i want to tell everyone when U sign be very careful.they make U fool to after that

Well equipped, plenty of space and options for members. Cassie made joining easy, no big sales pitch just asked me what I wanted out of a membership and then showed me the options.Id recommend this gym to anyone looking for a modern gym which is affordable and friendly.

my mate told me about this gym and i’m really enjoying it so far. all the stuff are really helpful and kind.

Well equipped,clean gym. The manager Luke is an easy person to talk to and understand his members needs. Overall its a great place to be in and get fit.

Started at the gym 12 months ago after being at another local gym for 18 years. Found Staff are awesome, RPM bikes were not so good but now new ones are there and the classes and instructors are awesome. Start doing Arena Hit classes and I have to say WOW! Coaches are great and helpful. People participating are friendly, loving it. Keep it up Goodlife. Job well done

Great facilities. Lots of variety of groups fitness classes. Very good motivating instructors.

Great gym, especially group fitness. I enjoy the variety of classes - love the new bodypump at 6am mondays and yoga on a Thursday night.

The way the gym supported its members throughout COVID lockdowns and their ongoing communication is great. No doubt theyve been through a hard time but they keep investing in the gym and it shows. From a personal perspective, theyve also been great to deal with. Theyre unpretentious, understanding and if youre lucky enough to deal with Libby shes the best.

Great place to train. The customer service and cleanliness of the gym was great. Highly recommend.

One of the best clubs I’ve been too, was so easy to join, great equipment, lots of space. Definitely would recommend good life

Fantastic gym to train at , Staff are always lovely and welcoming. The group fitness timetable accommodates for everyone and is tailored to meet their needs, offering a diverse range of les mills classes . The creche offers a range of activities for all the kids , The girls in there have become like family to all of my children over the last ten years, and I have the comfort of knowing they are well cared for whilst I train . Hands down the best gym ❤️.

Lovely gym with lovely staff and members. Gym has creche as well so mums can still workout with a peace of mind that kids are well cared for. Highly recommend

I was having some troubles with my billing account and it was pretty frustrating. I went into talk to Libby, and she was so lovely in helping me out with the issue :Amazing customer service, and the problem was resolved pretty quickly. Another lovely lady also helped me out, but I never got her name - thank you to both!

I am a foundation member, commencing my Goodlife membership in 2012. A big part of joining this gym was knowing that my two children would be taken care of in the crèche whilst I trained. To ensure my kids got the best child minding experience, I spent some time with Tracey and the amazing crèche team to see how they interacted with families either new to parenthood and parents with one or more children. I instantly felt very comfortable leaving my kids in the capable and very professional hands of the crèche team. Dropping off and picking up my kids from the crèche was seamless and always a joy.Tracey sets a very high standard for herself and the team, displaying a positive attitude and always ensuring safety first.The crèche is always clean and there’s lots of play equipment and entertainment for the children.One of the best crèche centres I’ve ever seen, I highly recommend the crèche services at Goodlife Fountain Gate.

As a mother with 2 little kids and having trained in various gyms over 18 years I can vouch for Goodlife Fountain Gate as being one of the best if not the best in the South East region of Melbourne.Firstly this gyms equipment is exceptional having more than enough equipment available for use. Further, the gyms equipment itself is fantastic. The cardio equipment is new and high quality, the machines for body building are amazing, theres loads of variety.Id therefore say this gym covers both fitness junkies and body builders.. or anyone in between:-)I personally havnt done classes but are well aware of the amazing and motivating room which smashes out eg HIIT classes etc etc in the mornings which look and sound pretty cool.Trainers are awesome here, very professional.Staff greet you warm and are welcoming upon arrival. Bench with coffee machine woo hoo and comfy seating in foyer.The location itself is great being within Fountain Gate complex which is soooo convenient for a mum, or anyone I guess. On that note the gym is great having a high quality creche which is a great option for mums. The main area has floor to ceiling windows with nice view which feels really refreshing and motivating when youre training, alongside plenty of floor space, just love it.Reiterate, state of the art equipment at Goodlife Fountain Gate.Really happy as both being just an individual and mum to be a part of this gym, and the environment, culture in addition makes an effective and hardd work out feel much more motivating:-)- More than happy Goodlife Fountain Gate member.

As one of the founding members of Fenix Fitness all those years ago, I have found Goodlife Fountain Gate to be an amazing place that has been the cornerstone establishment for enabling my holistic fitness goals for many years. The trainers and staff have been a steadfast part of this process, and I am grateful for the creation of a sense of community that I have felt so much a part of.Thank you all for your help and motivation.

Lovely staff! A team member named Sim (I think thats how you spelt ithelped my wife and daughter and eased their anxiety coming into the gym for the first time after signing up. She was very polite and understanding, showed us how to download the KuboFit app, reassured us, took the time and made them feel so welcome! Customer service was very exceptional. Thank you.

Ive been a member of GL Fountain Gate for about 7 years now after trying out many other Gyms around the Berwick/Narre Warren area. Its the longest time I have ever stayed at a gym for due to the friendly inviting staff and lovely positive/up lifting members. A gym I have always felt comfortable going to as it has such a diverse range of members from the youngest to the elderly and those in between!.. All different body shapes/sizes and abilities.....A gym that caters for all without feeling self conscience ... Has a small area at the back of the cardio area that has a couple of spin bikes & pin loaded machines which are great for those members that prefer not to go into such a big space of free weights & pin loaded weights... Its a perfect combination.Luke the Manager is always approachable as are all the staff!.... Highly recommend GL Fountain Gate for all!

I was a member of Goodlife Fountain Gate for a good 3 years and decided to cancel half way through the worst peak of Covid . I had also studied through Fit College at Goodlife and found that to be generally a good experience although Covid stuffed that up completely with classes getting canceled.Overall my time at the gym was fine as I mostly attended late at night after my afternoon shift and had free use of pretty much anything so that was pretty awesome.Only gripe at night was that for a good 6 months there was some homeless lady in gym attire sleeping on the stage in the main cardio room where they held classes .Most nights that I would go in there she would abuse me and was fairly obnoxious. I assume she paid for a membership just to have a roof over her head at night . I did raise the issue but still she was there and I could not use the room for that reason.The music was pretty good at night and you didn’t have to wear your own headphones as I found it decent enough.Equipment you cannot help but tripping over as there are lazy gym goer’s that don’t abide by the rules so make it difficult for us people that re-rack our dumbbells and put our bumper plates and kettlebells back .The main issue I had was not really with staff as they all seemed pretty friendly and approachable when I would attend on weekends but more so management higher up the chain, owners, stakeholders,toffee snobs whatever you want to call them not fixing a damm thing in the place and thinking of their back pockets only🤑🤑There were lockers always broken or missing mechanisms , cable machines that had issues, not enough hand straps to go around so your constantly walking over to the opposite side of the gym to look for attachments as they are missing.For what I paid per month I felt a bit dissapointed. One major draw back was not having access to a proper bench that could decline not just a flat bench that only inclines. Useless for a gym chain with so much money.In the future if I did ever join a gym again I’d probably go elsewhere in terms of value per month for what you pay but since Covid I set up my own home gym so I am happier with home workouts for now.Goodlife in my opinion was better in it’s hey day when it first started . There were some great trainers that have moved on to bigger and better things .

Always enjoyed working out at Goodlife - and when family & work circumstances meant I needed to switch gyms the front desk staff were really helpful. Plenty of equipment and space too.

Greedy money minded institutionI had an awful experience with the team.PLEASE DO NOT SIGN THEIR CONTRACTGYM IS A RIP OFFI was living in Narre Warren from November 2020 and thought to join this gym near to my place for a year. First of all their services are way too expensive compared to the ones around. I simply signed up as I had a friend to workout with there.My rental agreement expired and I moved places. This inhumane person on the service desk refused to cancel my contract which would have expired in November 2021 as per the terms. Reason given was that they did not take payments out of my account and these greedy people want to take their losses out of my pocket. How is this fair??? Why should I be paying for their lockdown ?

Have been training here for a few years now. Such welcoming and positive vibes with great customer service. All the equipment is in immaculate condition and the gym is always spotless.

I have been a member of Goodlife Fountain Gate for a few years now and I absolutely love it. The classes they provide are my favorite! They provide so many different ones to choose from and the times work in with me perfectly! The staff are always keen to help no matter how big or small my enquiry! The gym is always kept very clean and tidy. I would recommend it to everyone :)

Body pump classes on Wednesdays are unprofessional , no questions asked and no instructions given regarding people with injuries , no instructions given as per correct exercise positions , unsafe and instructor out of any sort of enthusiasm and poor physical performance . The instructor using 1 kg and 2.5 kg weights, no sweat, no effort,cannot inspire, stimulate , engage the participants , its depressing and pathetic . Please review , class has low number of participants even if at 10.35 am when people would attend . Is this pump only for seniors ? If so advertise correctly , big disappointment, otherwise goodlife classes are well selected and quality .

Hard to find wasted 15 minutes. Not at location they have listed on Google maps. Its in Westfield. No signs and direction in information map wrong. Its on top car park above Coles near max employment, escalator opposite concierge level 2.Or outside entry next to American grill.Friendly reception, Decent gym, large, heaps of equipment, fairly clean (most equipment put away), music not too loud, and midday patrons pretty respectable.Sauna and steam room. Decent showers with soap.

Great gym and friendly staff. Consultant genuinely cared about my fitness goals and was very helpful. The jumpstart program was also really good. Would recommend this gym to anyone :)

Once you are in they dont really care and just want your money. I had to called up to cancel 3 times for them to stop deducting money from my credit card. Full license scam gym. Please dont join this gym.

In terms of facilities it is a great gym but uses questionable sales tactics and offers no flexibility if you are unwell or going through hardship. There is a fee for everything so if you cannot commit to a long term contract do not make the mistake of joining this gym. They really need to have a look at the procedures they have in place and fees they charge. Ive moved to Outfit24 and it is the complete opposite, i feel like a valued member.

When I first joined over the phone I was pretty sold and after my first tour was really rushed into singing contracts. I had to ask to be shown around and had to constantly ask someone to show me how to use things (I’ve only been to one other gym before so the different brands are slightly unfamiliarI also signed up for the kickstart program but that is a totally rip off. 3 “sessions” for $59 which was a 10 minute intro and was never shown how to use any of the equipment. A week later, 40 minute session but PT didn’t listen to anything I wanted to work on and third session very much the same. I had to call the gym to chase down the program I was supposed to get and then got a text with a couple of exercises that would barely create a work out. This means that I was a month into my membership before I got a proper workout and I still didn’t know how to use everything.The Arena Fitness area is loud and obnoxious making it hard to concentrate when working out in the gym. It’s also really poorly maintained. The weights are regularly left around and are dirty and sweaty. The change rooms are mouldy and there is no room to actually change outside of the showers or anywhere to put your stuff down. I find my stuff constantly getting wet and the shower doors are always rusted. Very different to other gyms and pools change rooms that I’ve experienced and kind of important when it comes to hygiene.I’ve only been going for 2 months but I’m really reconsidering my decision and wondering how I can get out of this before my 12 months is up because I’ve been made to feel really uncomfortable in and around the whole gym and it takes the fun out of getting fit. I hope the team and or management takes this feedback on board so that mine and others experiences can improve.

I was getting charged the wrong amount weekly always more then what the agreement was, this never got sorted and my money was not refunded so I paid an additional $200 to cancel after being with them for a year and a half. 5 months later the take another random payment even though I was not with this gym anymore. DO NOT RECOMMEND GoodLife fountain gate.

Don’t sign with this gym.Really disappointing how they trap you into a contract and take away 1 of the reasons I choose this gym in the first place. Changing the lady’s area into a boxing arena which the last few times I’ve gone have not seen 1 person in there or the area in use.Every time I went and used the lady’s section it was always in use and always had people in there.It’s okay for them to completely cut out one of their benefits for this gym. They will still take your money. Wouldn’t recommend.

Fountain gate goodlife is the best gym not only is all the staff beautiful on the outside but they are more beautiful on the inside. Today was my last day at this gym and I felt like I was saying goodbye to friends. I highly recommend this gym and all the trainers. You cant go wrong here. I will miss going here daily.

Less than 1 star review for Goodlife. They have inconsistent customer service and follow up and treat their members like a number not a person. I was injured quite badly and had my membership suspended. The first time I was reminded quite nicely that the suspension was going to end to which I had to reply that I was still unable to walk more than a couple of hundred metres. And after 3 months rather than following up with the same email, or confirming I was ok to return, they just started my membership repayments again. 4 months after the fact I noticed they were taking money out and upon contacting them they take no responsibility and can give no reason why they didn’t send an email as they had previously done. All they wanted was my money and as I had ticked “continue after membership end date” on my contract I found out that they would have taken money until I died if I hadn’t have noticed.Disgusting service, they got angry at me and there was no compromise. Don’t sign a contract or you will get burned!!!

Great gym and facilities. Staff were friendly and extreemly helpful. They really focus on customer loyalty and try to keep you. One thing I dont like is the sauna/steam room is not available 24/7 and most of the time the gym is full of people so its hard to avoid peak hour.

I have been with this gym for nearly a year and I am extremely disappointed and disgusted with their actions. I upgraded my membership late 2018 to arena fitness and within a few weeks had to cancel it due to injury. Providing the staff members with a medical certificate and explanation (which was required), I was told my membership would go back down to the standard $18 I was paying. However a few weeks later I saw they were still charging me nearly $30 a week. I spoke to the same lady who “cancelled” it in the first place and she apologised and told me she fixed it. A month later i noticed again it hadn’t been cancelled and they were still charging me the same amount, once again calling to inform them they were over charging me. January 2019 I see they have still been charging me nearly $30 a week since I last called. Angry and Frusratated I called for the fourth time and spoke to the same lady, and eventually got my money refunded and another $100 they had taken. Just want to say BE CAREFUL and watch your bank accounts, I would hate for this to happen to someone else or to someone without them even knowing. Do NOT recommend this gym to anyone.

I am very disappointed. I went in just to look at membership prices, I was not going to sign up today no matter the price. I dont know if I want to join a gym. The lady kept me for a hour pushing me to sign up. I said I dont want to sign up 3 times each time she went to her manager to lower price. I didnt want to sign up, she made me feel very pressured. When she finally understood no means no she responds with "oh well I tried"... no it should be what is best for me. I was considering joinongbut after that I will never!

I was referred to join Goodlife by a friend of mine and I was impressed with the service and quality of this health club. The consultant helped me get started on my fitness journey and showed me the value of getting started and not saying no to myself. I felt that consultants truly cared about me as an individual and it was overall smooth getting started. I highly recommend this gym to anyone that needs to smash their goals.

I must agree with other comments about this gym centre that the sales people are extremely pushy and aggressive. I went in today just to check it out the facility and pricing. However I was being forced to sign up today and don’t even given any time to consider it or a trial class. It’s so hard to get a trial class from them as I feel like it’s either their way or the high way. Not sure what’s the 5day pass mean and now I feel like that is a scam. Just wanna to tell this centre that pls respect the consumer right to have a choice as you are not the only gym centre around Narre Warren area. People deserve a choice even they come to you for inquiry. Give people a chance to choose and don’t be so pushy. This marketing strategy won’t work as it turn me off straight away. I rather go to Casey Arc leisure centre for almost the same price with more flexible membership option and much better facility. Worse sales people that I ever met. Young and inexperience.

Got the 5 day free trial pass to check out the gym as I wanted to change gyms. However you will keep getting hassled from day 1 inorder to join the gym even without getting a feel for the gym or knowing the equipments. On the 2nd visit of the trial pass a sales person named Cassendra sat down with me and tried to help me with my concerns however every time she offered something she was like if you sign up today you will get this offer if not we cannot hold this offer until the trial period ends. Was very pushy and didn’t even give a couple of days to think until the free trial period was ended. Then when I said I can’t join today but would like to think I was asked that I can’t use the gym for the next couple of days until the trial period was ended (in my case i was thinking to use the gym and consider joining at the end of the trial period). This trial pass is awhile scam and it’s a sales pass to the gym than actually being concerned about someone trying the gym and getting know the environment. The toilets in the night are so dirty and the steam room stincts (just only was able to use the facility on the first day as they didn’t allow me to use the gym with the trial pass in the 2nd day because I didn’t want to join the gym on that day). I would definitely not recommend anyone as my experience has been very unpleasant and very disrespectful.

The most encouraging gym Ive seen! Shopping around for a good gym lead me straight to Goodlife, and their customer service team is AMAZING! As soon as I walked in the door I was greeted by lovely staff, and I was sold immediately! Not to mentionTheir AMAZING facilities!! A hair drier and straightener in their bathrooms... They really cater for your needs! 💜💜