Junction Auto Body Quality Collision Repair in Monmouth County

Service is good, however, still have a noise when I open the driver side door, the noise was not there before they fixed the body work.

I will recomend this body reapair shop,had my Mitsubishi mirage Reapair ,im very satisfied,i was taken care in an five stars shop.🌵🌵🌵😀😀

My mom had a fender bender and they did a great job of being patient and working with me on communication

Such caring people professionals, help you....dont charge storing your car if totalled or waiting for pickup. Which others places will rake you over the coals. Office staff nice caring, all shop guys, Marvin helping me take my property into other car in 90 degrees, Patient.

Wonderful and professional staff. Trust worthy. I visited first for estimate. Two weeks later appointment, they completed replacement of front tires shields and skirts in one hour. Reasonable and i will use them again. Highly recommend.

Amazing service. From setting up the appointment for an estimate to providing a spot on time line of how long we should expect the work to take all the way through pick up. They kept us in the loop the whole time. They even finished a day EARLY! The whole team is focused on great service. High recommend

Collex is amazing! I needed my bumper replaced and they did an amazing job for a reasonable price! They are efficient, caring and so so nice! Great customer service! I highly recommend

They did a great job repairing my Mercedes after an accident. Everyone that I dealt with were just so professional. It was a breath of fresh air for a change. I’ll never go anywhere else!

Collex is without a doubt the best auto repair shop. The office employees are friendly and knowledgeable. They do top notch work. Two thumbs up!!I visited again. I was the recipient of a hit and run. Dana, the lovely young lady in the front office was friendly and empathetic. Al was thorough and gave me a transparent estimate and the guys in the garage ALWAYS do a fantastic job. Collex has a lifelong customer. Thank you all.

I truly cant say enough about how awesome Collex is!! I just picked up my car and it looks brand new. Mike and Dana were wonderful to work with from scheduling the initial appointment to handing the keys back to me. I received text messages at every stage of the process including now, as I"m typing this review. Thank you Collex!!!!

Courteous, responsive, on-time- they made a stressful experience a breeze. Our car was rear-ended and it now looks as good as new; even washed and detailed the car for pick-up. Would definitely use them again / recommend.

Everyone is extremely professional and helpful at Collex. You can trust this wonderful local business to complete any job with excellence and professionalism - I have always been satisfied and pleased. Excellent business, people and expertise.

Collex has an outstanding team of friendly and conscientious associates who keep you up to date daily on your repair. On time, on budget, and guaranteed for life. Work is as outstanding as the team that makes it happen from the office to the garage.

I ended up here through my insurance after getting rear-ended...and heres the super wild part: Collex was incredible. Super clear communication the entire time, great service in arranging my rental at a local agency and to top it off, my car was actually finished a day early. They knew my insurance process and made it super easy to get going again. I hope you dont *need* them anytime soon, but if you do, this is a spectacular option.

The staff here is amazing. I needed some repairs due to a car accident. Parts were hard to come by, but they kept in touch with me throughout the process. Its very well organized when you arrive their parking spots have a phone number to call to let them know you are there. They promptly come to meet you by your car and go over what is going to be done, how long it will take, etc. I had dealt with a Mike, who was really helpful and friendly. I dropped my car off with the expectation that they would have it for 4 days, they had it back in 3. I had the front bumper replaced, and when the car was returned it was spotless, inside and out--not only did they clean the outside, they vacuumed the entire inside as well. As far as cost, I really couldnt say if it was reasonable, over, under, etc., Im not familiar with all the work that was involved and what it would cost, however, I was really pleased with the service and the updates throughout the whole process.

The team at Collex was wonderful! They made a stressful moment much better. My car was good as new in 3 days and they assisted with arranging my rental!! I even made an hour trip up to have them work on my car since I had a previous great experience with them when I lived closer. I highly recommend them without a doubt! Thank you so much!

Collex has two operating principals that keep me coming back:Customer Service - its a family owned business and they make you feel like youre part of the family. Its a great feeling, it gives you the confidence that the work you youre having done will meet your expectations.Quality Work - I walked through the steps they would be taking in repairing my automobile .. I was impressed. But not as impressed as I was when I saw the finished product .. it glowed!!Ive used Collex before and I wouldnt go anywhere else!!!!

Collex takes the hassle out of dealing with auto body repairs! They communicated quickly and effectively with my insurance company, getting my estimate done ASAP. I happened to be in the office while one of their team meetings was going on and I was very impressed - reviewing each car in their inventory and the progress they had made in repairs. The front desk arranged a rental car for me and transportation to/from Enterprise. My repairs were done within the time frame they specified and the car was returned clean and in perfect condition. Collex is professional throughout the entire process and if I ever have an "unfortunate accident" again, Ill be sure to call Collex ASAP!

Collex was extremely helpful. Jennifer was a huge help dealing with Ford Company in an issue regarding a part that we needed for repairs. Truck came back brand new. Very happy with how Collex Auto Body took care of me.

My experience with COLLEX was very easy and a absolute pleasure and all I had to do was fill out a short form and they took charge from that point on. Their representatives were very caring and friendly and they arranged to have my rental company pick me up and take me back to COLLEX upon completion of the repairs. My complements to State Farm, Collex and Enterprise for their help and understanding and I would highly recommend them.

Very impressed with Collex. Estimators were very professional, informative and responsive. Office staff was a pleasure to work with and the technicians did a superb job in fixing the damage. Car was delivered clean inside and out.

No one wants to need a collision expert but Collex Collision is the best. Very upfront about what is needed. Worked well with my insurance company. The car was ready a day early and it was all washed and clean as a whistle. Every day I was advised about the progress on the car. The best part was getting a message from my car that started “Hi Mom. They are taking great care of me. “. I loved it. A little humor during a stressful time goes a long way!!! Thank you Collex!!!

We were blown away with the quality of Collexs customer service, expertise, speed, and attention to detail. They handled all the details with our insurance company, and their customer service is unparalleled - they were friendly, attentive, proactive, and communicated every step of the way. When we picked up our car, not only did the repair work look fantastic (you couldnt even tell there was a repair), but they detailed the interior so that it looked better than when we even bought it. Id recommend Collex to anyone needing body work - these people did an amazing job!

Very recently, Collex did an amazing job fixing my car. Accidents are never fun, but I’m thankful Collex made everything so easy from start to finish. I’ve used them in the past before as well and I’ve always been more than satisfied. Thank you Collex for taking such great care of me and my Tucson!

I recently had my 2012 Dodge Avenger repaired by Collex. Adrian Secreto handled my initial estimate request in a timely and professional manner.The Front Desk staff was friendly and followed up with me after my car repair was completed. Since I was out of town for Thanksgiving week my car was parked in their outdoor facility for approximately 1 week.When I went to pick up my car it wouldnt start since my battery needed a charge. Adrian drove me to my office, while the staff handled getting ny battery fully recharged. Adrian personally delivered my Dodge Avenger back to me. I thought he was superb in the manner of which he handled resolution of my car issue. If needed for any future auto repairs, I will definitely go back to Collex Auto Body

Took my new F150 to Collex after I hit a deer. They were professional, kind and courteous from the moment I called to make an appointment. The whole process was smooth. I received the sweetest “progress updates” from my truck (they made me laugh). The repair was done quickly and the work is great. My truck looks wonderful. After a horrific experience with T&J in Red Bank, Collex restored my faith. I highly recommend them.

Collex has been phenomenal with all of my occurrences! Dana, Paul, Maddy and the entire staff has been exceptional with the communication process, setting the expectations of the process of turning in the vehicle, presenting very accurate turn around times for pick up, and being very thorough through the entire process. I love them and there is no other place I would rather visit for my auto body needs. Collex is the place to go! 5 stars all around.

Collex handled our repairs with the highest satisfaction. They were comforting about the accident, helpful with insurance and amazing with the car rental coordination. I really appreciated the customer service, the ongoing updates and helpful nature. GREAT customer service - so so worth it. The repair itself was done AMAZINGLY well - car is looking as good as new and fully guaranteed. Nothing better. Would highly recommend Collex.

In June 2019, I was hit by a car that ran a stop sign. After losing control of the wheel, my car went across the center line of the road, through a fence, and into a local farm. After insurance was handled, Collex Auto Body fixed my car within two weeks. Since my car is a year old (2018 Hyundai Tucson), I was afraid it would never drive the same. However, it rides BETTER than it did prior to the accident. As the car had a total damage cost of over $13,000, one would not expect it to look brand new, but it does. Collex not only fixed the damage, but painted the car, and even got it washed prior to me picking it up. The level of professionalism and understanding from the office staff and labor team is unmatched, and is what you need when you are in a situation like I was in. Thrilled I chose Collex Auto Body, and if you have a choice between auto repair shops, I recommend choosing Collex - you will not be disappointed.

Collex came highly recommended from another employee. They did a great job on re-painting and fixing my front bumper to make it like new. Collex also cleaned the rest of the car and detailed it really well prior to delivery. They are truly professionals and I would highly recommend them to anyone that needs a collision repair.

From the perspective of the Allstare Agency right down the road, Collex is by FAR our favorite body shop to work with. Their work is guaranteed for life by Allstate because theyre a Pro Shop (Allstate isnt the only company they work with either). We always recommend Collex to our customers when they have a claim, and sometimes they like to get their own estimate from other body shops. Collex always comes out less expensive. Theyre all incredibly friendly. If I could have it my way, I would never deal with another body shop again.

Every single employee at Collex is super friendly! They provided me with such amazing service for my cars repair. They kept me in the loop at all times. It was stress-free! My favorite part was getting text messages from my car! The autobody work was fantastic... as good as new!

Collex was recommended by a friend and I couldnt be more satisfied with my experience there. Beginning to end they were amazing. My car was done a day early and the work is perfection. Amazing customer service.

My car was hit in an airport parking lot, and required a fair amount of work on the passenger side. Called Collex, scheduled a time to meet, they were waiting for me when I arrived - every part of the process from start to finish was handled perfectly. They completed the work a day ahead of schedule, fantastic. Transparency, honestly, communication throughout the process - all top notch, i highly recommend.

Collex is a top notch body shop. The offices are clean, neat and organized. The staff is professional, courteous and efficient. I received multiple phone calls informing me of the status of the repair. The service was completed exactly when promised. The car looks and runs better than new. I highly recommend Collex.

HIGHLY RECOMMEND!! Just picked up my car and I cant wait to rate and write a comment about it. Very satisfied with the total experience and excellent quality of work and Im not exaggerating. They took good care of everything for me and handed in my car on-time as they promised. Al helped me with the repair work and he is so awesome. Every thing went so fast and smooth. The staffs in the office are all informational, friendly and super nice. They have kept me informed of the whole process and I really appreciate that.

Ive used a few local auto body shops over the years. The service I received from start to finish at Collex was unmatched. The initial time frame for repair was three days. I was paying for a rental car during this period. They had it completed in two which saved me money. The repair work was perfect. To top it off they cleaned the car so that it looked like it was showroom ready. Each staff member was friendly, knowledgeable and honest. I will be using them for any future repairs and highly recommend them.

I dont write reviews and this may be my first but the experience was so great I had to contribute. First, I was told my car would be finished in 4 days for some front end damage which included needing a new grill and hood. I dropped my car off on Tuesday and it was ready Thursday, ahead of schedule. Not that it mattered much to me since I was going through insurance but their estimate was spot on, I believe they actually finished under budget. Collex also called to set up my rental car and when dropping it off called to make sure the rental company didnt close before I got there as I was running up against their closing time. A small task sure.. But it exemplified their interest in helping every step of the way. When I did get my car back, I was surprised to see it had been cleaned! they even took the time to get the dog hair out of the back seats, which is no easy task! Most importantly, their repair work was perfect, my car looks like new!

Collex help me through the entire process of getting my car fixed. They were knowledgeable, professional and courteous throughout the process. The staff was always friendly and they are conveniently located near a car rental company so I could easily drop my car off and pick one up. Gary and Ivan rocked! They answered all of my questions and assured me that my car would look good as new and it does. : Jennifer was also great. She called me all the time to keep me up to date on the schedule of completion. Overall, they made my miserable experience of someone hitting my car a bearable one. I would HIGHLY recommend them. Hopefully, I wont need them in the future, but if I do, I know where to go.

Collex was great when I got into my first accident. They sent a tow truck out within an hour. Called and explained everything to me and why it was going to take 3 weeks. They kept me updated at least twice a week and were always pleasant to talk to. They also had my car ready a day early! Had an excellent experience here and would definitely recommend it!

I very highly recommend using Collex when looking for auto body repair! I picked up my car today, and they did a spectacular job as usual. This was my second experience with them, and both times I was extremely impressed! They have amazing customer service skills in there, everyone is so kind and accommodating!! Two very big thumbs up!

These guys were AWESOME!!! My car insurance company (21st Centuryrecommended them to me. Im glad I chose to use them because the entire process was quick and easy. The people in the office were very understanding and helpful, and they kept me updated every step of the way. The repairs were excellent, and the facility was the cleanest I have ever seen! They treat both customers and cars with respect and care. I highly recommend Collex to anyone!

My insurance company 21st Century advised me to use Collex to repair my Audi A6. I never used Collex before and always used my local Body shop. Well, I must say, their work is the best I have seen.. bar none. They took care of my car rental and provided great customer service and kept me informed of each stage of the body work. When I picked up my Audi it was perfect. They explained not to use wax on the car for the next 30 days to prevent any issues with the paint. I was not aware of this but it I now understand why. It is very rare these days to find a business like this that really cares for their customers and also does quality work. You have a winner here..Thanks

Had minor front end damage. Truck was inspected, made appointment, estimated at two days work. Arrived at 7:30 AM, truck taken in immediately, repairs done properly and looks good, was kept informed on progress via text and email messages. The job was finished on time and presented fully cleaned and all work done excellently. I would recommend Collex anytime. They do excellent work and are a pleasure to deal with.

These guys were GREAT!!! The entire process was fantastic and my car came back cleaner than when I dropped it off!! Every thing was performed per their quotation and the repair was flawless. Plus the folks in the office were super nice too! I would highly recommend Collex to anyone looking for a good honest car repair. Ill go nowhere else!!

Collex is an excellent company! They explained to me very clearly everything that had to be done to my car. The staff updated me frequently letting me know how everything was going, which definitely gave me peace of mind. The whole process, from getting the estimate to picking up my car, was so simple and not once did I have to worry about anything. Thank you Collex!

Collex did a fantastic job repairing our Subaru Outback. The dollar estimate was detailed and accurate and the promised delivery date exceeded our expectations. Moreover, the car was cleaned (inside and outsideprior to delivery. The staff at Collex was friendly and informative and they provided detailed care instructions for us to follow for the next 30 days while the paint cures. We are very happy that we brought our car to Collex for repairs. Signed, J. Hayes

Collex was recommended by my insurance company and my experience with them was fantastic from start to finish!!! Everyone there was extremely nice and responsive to all of my questions. They keep my updated about all of the repairs that were needed to fix my car. Collex made sure that a rental car was available to be right away and they took care of all my needs throughout my time with them. I would use them again and would recommend then to all of my friends. Thanks Collex!!!

Ive used Collex in the past, so when I needed to get my sons car fixed there was no question as to where to take it. They are great people to work with; very friendly and professional. They told me how many days to fix the car; they kept me informed along the way; they delivered as expected. A great job on the car and a pleasure to do business with. I wouldnt go anywhere else!

I had a dent in my car that needed to get fixed through my insurance policy. I chose Collex because it was the closest to my residence and in hindsight, I would have chosen them even if they were 30 miles away from my house ! The staff was courteous and professional (with regular follow-ups throughout the repairand the job was done within the time frame initially estimated. I would absolutely recommend this company for anyone looking for quality work and 5-star treatment as a customer.