Kimbel Service in Benton County

Great company. Easy to work with. Very professional.

GENERAC HOME GENERATOR SERVICE PROFESSIONALLY PERFORMED.SERVICE WAS ON TIME, AS SCHEDULED.

Adrian has helped so much with my Fayetteville/Springdale portfolio. He is extremely knowledgeable when it comes to HVAC issues. The customer service and responsiviness is top tier

I called Kimble to have some extra power needs taken care of for my electric vehicle and other things I needed done in my garage. They were extremely professional an excellent job! Thank you so much Danny and Mark for the subpanel and additional circuits in my garage you guys are awesome!

KIMBEL SERVICE WENT WAY BEYOND IN REPAIRING MY HVAC SYSTEM. ADRIAN AND HIS TEAM, JEFF AND ISSAC STAYED AFTER HOURS TO GET MY UNITS WORKING AGAIN. I HIGHLY RECOMMEND THE ENTIRE TEAM AND WILL BE USING THEM IN THE FUTURE.

Mark and crew provided an excellent generator install experience!

Mark the electrician completed our whole home redevice in one day! He was an amazing human who took special care in addressing our needs and seeing to the quality of work as it met our satisfaction. We are so pleased with the turn out and our experience.

This company is great, had an awesome experience from beginning to end. My service tech was very pleasant, knowledgeable and explained everything in detail and had my water heater fixed and running in a very quickly manner. 100% would recommend

Rick and his team were great showed up when they said they would and got the issues resolved and put back together. Would highly recommend Kimbel Service!!

Fast, honest, reliable, and responsive. Ean and Rick made sure we were taken care of and came first thing in the morning before heading to all scheduled appointments for a day. Highly recommend Kimbel Service for all your needs.

My A/C unit went out and I was desperate to find someone that could fix it asap. After several failed attempts to get same day service, Comfort control referred me to Kimble since they could not schedule me the same day but labeled Kimble as a company I could trust. The customer service and friendliness of Kimbles staff from the point of contact of their dispatcher to the Technian "Levi" that came and fixed my unit, was nothing short of exceptional. Levi was able to get my unit back up and running fairly quickly and he explained what the issue was to my unit and also gave me details that I will follow-up about preventative maintenance. Im so grateful for your company, you all made what was a pretty hot 92 degree day to a much much cooler one! 😊 Thank you so much!

Danny is very professional and you can tell right off the bat that he cares about the work he does which was valuable to me since I was having him do work at my home.

Serviced our generatorThank you Danny

Danny, electrician, did an amazing job with the installation of my Generac Home Generator. He also provided the six-month maintenance of the generator. His attention to detail and professionalism is outstanding. He always took the time to answer any questions that I had about the generator. He took the time to make sure I was comfortable with operating the generator. He was very responsive to my txt messages. I was completely satisfied with the services he provided.

The crew went above and beyond to take care getting everything installed, and meeting time frames even through adversity! Would use them again.

The Kimbel team and Danny specifically for multiple Electrician job at my home has been fantastic. Danny was extremely knowledgeable and worked to solve problems in dealing with my outlets and electric car charger installation. He was also able to provide helpful information on my inquiries for other services. The customer service and billing team was also helpful and responsive when I have needed to contact them. I would highly recommend Kimbel, and Danny for expert Electrician work

Always calls ahead and on time. Very professional in appearance and performance. Excellent work.

Danny, with Kimbel Service, installed my 24KW Generac generator and the 400 amp auto transfer switch. Nothing but great things to say about his professional and personal attitude. Danny did a great job and stayed late to make sure everything worked correctly.

I had Kimbel come to my newly purchased house five times for different services. All the workers did a great job. The ONE time I had an issue with the cost of a bill they AGREED with me and worked with me on the price. We will be using this business again! Thank you Kimbel!

Rick diagnosed the issue with my fireplace rod that is missing a cotter pin. He came to my house twice on the same morning in order to fix what was broken with the fireplace. After fixing the fireplace, it broke again due to the original issue, and Rick was quick to come back and fix the issue long term. Rick was friendly, as well as Dan who is in training.

Replaced a transformer on my heater. Then helped me install my new thermostat correctly. Checked out some extra fail points on my unit to make sure all was running well and will control run well in the future.Adrian did a great job and was very helpful and professional.

Levi was prompt, professional, and wonderfully cordial. I had several questions re: my HVAC and Levi was very informative and took time to explain in a very simple straight forward way. Simply put, Levi made me feel that my satisfaction was a priority and truly cared that my concerns were resolved...

The tech Jorge Vargas is on time and was able to diagnosed the problem of our fireplace not lighting up. He is very Professional and respectful. He recommended to replace a part and he will install it soon. Sarah, the office manager took care of some of my request with no issue. Thank you for a great service!

Installed gas logs into my fireplace. Was complicated, but Rick got it working well and installed a toilet and repaired two faucets. Competent, thorough. Professional, and courteous.

Jorge did a great job. Answered all my questions and did a good job of explaining what I asked. Would recommend this company and the price was fair for the service preformed. Thank

The service technicians arrived on time and were professional. They found the problem to our natural gas fireplace and quickly resolved the issue. Grateful to have to only wait 2 weeks for someone to come out. Everyone else was booked out 2 months. Quick, reliable, friendly service

Polite and professional! Both the person who returned my call to set up the appointment and the technician, Mike who completed the work were very courteous.

I highly recommend their service. The technician showed up on time and was able to fix the problem. I had a clarification regarding the service. Jason worked with me and was keen to provide a great customer service. All round a great experience.

Great AC Contractor. I dont normally take time to post reviews but since I have been leaning on them so much since we moved here a couple months ago, I figured I should start to reciprocate and help others. I was just blown away by Kimbel Service recently. Long story short, I dealt with 5 different contractors. Adam at Kimbel Service went overboard to get me through the weeks of dealing with my home warranty company, provided the best proposal with OEM parts, did great work, and no shenanigans. I highly recommend them.

A home with 3 seniors...they were very punctual, efficient and courteous. They have replaced heat and air both within the last 6 months. Would definitely use them again.

Very responsive and professional company. Adam is a very skilled technician who actually cared about our concerns and did his best to take good care of our home. Will be using again in the future for HVAC/plumbing/electrical. Would highly recommend.

Mike from Hot Water Heroes was send out to our Rogers Home as a subcontractor by the original Plumbing Company for Warranty Repairs. Arrived on Promised Appointment Time. He removed his shoes (all on his ownbefore entering our home and kept us informed as to his progress and the need repairs and even ran for additional needed parts. When finished he left No Mess Behind and was Very Polite To sum it all up in one sentence: It was a Outstanding Pleasurable Service Experience!! Thank You Mike P.April 2021-Another Outstanding Experience having a new Kohler sink & faucet installed by Master Plumber Mike Davis from KIMBEL SERVICE. Mike arrived on time, completely Cordial & Professional. Completely assessed the work I would liked performed (remove old stainless sink & old faucet & install the new one). Mike did a thorough inspection before starting and assured me that everything would go smoothly & gave me a estimate. Mike was respectful and worked steady and never seemed rushed to complete the job & leave. When completely finished he cleaned up after himself & even took the boxes & miscellaneous trash from the job with him! Made sure he explained & demonstrated all the functions of the new faucet. Very Happy Customer! Great Job Mike & Thank You Sir!

Kimbel is a great service provider. They worked around my schedule was on time or early every time.As an update, I had Kimbel replace a tank water heater with a tankless. They did a wonderful job. Even the fire inspector was impressed with their work and quality.

I had an incident with my personal water heater last night and luckily a Kimbel employee was able to drive out and completely mitigate further disaster.He was super helpful and got us working water for the night.I also wanted to say his professionalism and control of the situation helped ease our minds in a stressful situation, big thanks!They are even coming back today ready to install with a new unit!

I would highly recommend Kimbel Services. They were great to work with and very friendly. Our service technician was on time and very professional. He was knowledgeable and knew exactly what our problem was. He had our unit fixed up in no time. Thank you for your excellent customer service and quick response.-The Styles Family

My husband was very pleased with Adrian Smith and all involved. He said it was a very professional installation, and Adrian is always so pleasant and helpful. Totally recommend these guys!

The whole staff at Kimbel were fantastic. Quick responses (which is super important and not the norm for the construction industry), quality, fair on pricing, and always on time. I’d recommend them for big and small jobs. They did the plumbing and electrical work for a bathroom addition. I acted as general contractor and they were kind to (patientlyhelp me through complicated issues as well.

The technician, Danny, was terrific! He worked us into the rotation and fixed the electrical issue quickly. I was very impressed. I will be using them for future needs.

I called Kimbel Service the day before Thanksgiving (2020and mentioned that our water heater had gone out. Being that we got good use out of our old one, I was simply looking for a replacement. Their dispatch got in touch with one of their technicians and they were able to come out SAME DAY! Before a holiday! Within just a couple of hours the job was complete! My wife was very excited to have hot water again; however, I came home from work to hear her plight: the water isnt really getting hot... I look at everything and notice that there was some weird water splashing all behind the new tank - it did not look good. I also notice that the breaker was turned off?? She said that the Kimbel plumber had flipped the breaker after he finshed and said "you should have water within 45 minutes, otherwise - give me a shout". Well, that didnt seem to happen... OR DID IT? I flipped the breaker back on and waited for hot water. After about 5 -10 minutes, I decided to check. The breaker was off again. Well, it turns out that our 20AMP breaker was not going to be able to handle the load. So, I pick up a new 30AMP breaker on Black Friday (ughand all is right with the world. The next week I decided to contact Kimbel and ask them if when replacing water heaters, they look at circuit breakers because I know that Kimbel works on electrical and plumbing; I was curious. I also mention the water splashing behind the tank, not expecting that anything would be done about this. Boy was I wrong! They scheduled 2 technicians to come out and make sure everything was how it should be: one electrician and one plumber. The plumber showed up first and began cleaning behind the tank to make sure nothing stained. He did a good job! The electrician took a look and said that some things needed to be brought up to code so he just did it!I cannot recommend Kimbel enough - what a fantastic company that truly cares about their clients and their reputation. What are you waiting for? Call them today!

Local company with good people that care about your home. Danny was really nice, quickly identified the problem and explained everything well so that I could understand the issue. Definitely use them again and trust their expertise.

The team that installed our units was great. Kimble recommended we replace three units with two very efficient units. Everything is working as promised and can’t wait to see savings in next summers electric bills.

Called in a service request today, I let the lady that scheduled my appointment know that I would not be home but somebody would be there to open the door. Dad stayed home from work waiting for somebody to show up. I received a text telling me “to call and reschedule my appointment because when he knocked at the door nobody opened”

Kimbel was incredibly fast and professional. Same day service to identify and repair significant leak from the main water service line to our home. We are very thankful for the quick and reliable response. Do yourself a favor and call Kimbel in a time of need. We did and will do so again.

The technicians were simply great. Tom called ahead of time to alert me they were on their way and they arrived on time. Greatly appreciated. They performed the services professionally, they answered all my questions, and were helpful. AND they took all precautions coming in and out of my house to maintain the safety and health for them and me: booties and masks worn at all times and they even wore the masks outside too. Highly recommended.

The service was outstanding. There were there with a new water heater the day I called. The installer was outstanding and things went as smooth as possible without interrupting my daily routine. I would recommend Kimbel to anyone.

Kimbel scheduled my service so quickly! Their technician, Adam, kept me very informed. He even took a video to show me what my heating system was doing versus what it should have been doing. He was very thorough and very polite. I highly recommend using Kimbel for your HVAC needs.

This is one of the most professional companies I have ever had the opportunity to do business with I have used them twice for warranty work (not there faulton a new home I purchased and would never hesitate to call them again for any future work. Rick C.

Great customer service from the office calling to schedule all the way to the tech that performed the work. Very quick and they worked with my schedule as well. I would highly recommend.

Thank you Kimbel Service! I just wanted to share a quick note and let you guys you did a GREAT JOB! I’m glad I decided to work with you. Thanks for always keeping me informed and getting to the job so quickly! Services preformed went very smoothly. I was very impressed.

HWH came and installed our hot water heater. I feel like they did a good job. We paid the service technician in full at completion. However, I have requested a paid invoice and warranty on the tank and labor more than once. So far, I cannot get anyone to provide that. That makes me wonder if they really do stand behind their service and products. It would be nice to have it all in writing.Customer service after the sales matters.My quoted price was exceeded by around $100. When I asked about that I was told their website was not updated and quotes dont always stay firm.