Kyle Elbin State Farm Insurance in Lancaster County

Great customer service experience

Kylee helped with my first auto insurance policy. She was very friendly and knowledgeable. She gave me a great bundle deal for auto and life insurance. I highly recommend her.

It was very easy to switch insurances and save money

Kylee is friendly, fast, and follows up. She makes it very easy!

Amazing service! Love the State Farm team here with Craig Rothstein! Saved me a ton of money and took the time to give the best options available to destroy the competitors. Thank you!

I’ve been with State Farm for over 40 years. But I’d have to say that the Craig Rothstein team, in Mountville, has been exceptionally good to me and my family. Kylee has been working with me on a new business insurance plan and was great at explaining every detail. The staff are all very professional and efficient. I am very happy with their attention to detail and quick response.Beth Harrison

White-Glove, Red-Carpet Service:When I found Craig Rothstein’s State Farm office, I found Kylee Weber, and outstanding, knowledgeable, and passionate “so happy to help you” service from the very first telephone call and moving forward. After talking to two other insurance offices (one a State Farm office; the other, a non-State Farm office), Kylee lifted the burden and frustration. She was quick on her feet, dependable, good with turnaround and follow-through.She truly cares about providing excellent, above-and-beyond service, and cared for the cancellation of a policy from an out-of-state property that was sold 5 months earlier when the agent for that policy would not do so.Kylee is detailed and a delight to work with. Out of five stars, I give Kylee an Olympian ten.Kylee, what a pleasure it’s been to work with someone so passionate. Craig, you have a gem on your staff.

My first time there but overall they amazing and very understanding.

The office staff is quick to respond and very friendly. I’m pleased with my coverage and service from Craig’s agency. Special thanks to Kylee and Andrew for their efforts!

We communicated through text message until I was available to talk on the phone, They were able to get me a quote and have everything ready for when I called.**Edit**I had an accident and my car was totaled and they were sooooo helpful with the process and answering many questions while I was trying to find a new car..

Good job!

I had a great experience here. Everyone was very professional and it made the process go smoothly.

We were feeling taken for granted by our former insurance broker - Encompass. We reached out to several other agencies and were delighted by the attention paid by Kylee at our local State Farm Agency - Craig Rothstein in Mountville PA. We were able to bundle home, 2 cars, an umbrella policy and coverage for an antique truck AND save over $1,000. We are also using the safe driving app in our cars which has made us more confident in our driving abilities. So far we are very pleased and hope that we never have to take advantage of our coverage - BUT we feel confident that "like a good neighbor State Farm will be there.

Amazing State Farm Agent and fantastic staff! Would highly recommend to anyone in the area looking for insurance coverage!!

Very responsive team and they have great customer service could not be anymore happier with such an amazing office. Definitely worth stopping in!!!