Meineke Car Care Center in Yolo County

Ive only taken 1 car in for a major issue but Josh and his team made me feel like I’ve been going there forever. They were a great help to me and my wife. They treated my wife with respect and didn’t try to take advantage at all. And Josh was very professional and knowledgeable. I don’t leave reviews for many things but I have ti give a shout out to this team and I will definitely be coming back.

It took a while to get my pil change done

Free Veterans Day oil change! Happy Veterans Day! Thank of Veteran or many veterans! Meineke is top notch five star 10 star valuation. With your free oil check you get a free safety check they told me I have an oil leak they told me I have some struts and issues to take care of a full safety check its amazing its beyond compare

Good honest work...Im always pleased to take my cars here.

Ive always felt very well taken care of when bringing my vehicle here. Even after some issues with my brakes due to the parts manufacturer, they were able to get the repairs done at no cost to me because of the manufacturer warranty. I would highly recommend this ship if youre looking for a mechanic in the area.

I called spoke to Josh & Dan I believe very friendly got sons car in asap to inspect trail pipe bracket ,& called& sent pictures to confirm damage that couldnt be repaired & son & him discussed repair plan ,couldnt of asked for friendlier service & they werent out to take last dollar Exspecially on a fixed income & we appreciated that. As soon we can we will be back to have installed. Thank you for all your help.

Great job with our oil change and brake inspection.

I took my car in for an oil change and inspection because my car was shaking. I ended up needing a lot more done but everything was legit and it honestly wasn’t as expensive as I thought it would be. They did a great job and got everything done in a few hours. I didn’t have a place I trusted before so I’m happy I took my car to them and now I have reliable place to return to that I know will take care of my car. I would highly recommend them.

Dont go here. They not only damaged my girlfriends car, they later admitted that they knew another part needed to be replaced but didnt replace it or tell her it needed to be replaced. This negligence was a huge risk to her safety. We only found out after her car started smoking and another mechanic inspected it and called them out on their mistake. Despite this, they still wanted to charge her several hundred dollars for the experience. I guess the Meineke experience is being charged to have your car turned into a time bomb.Edit: they ultimately refunded half the labor costs after a ton of pushback. So in fairness, maybe their standard is only a 50 percent chance of turning your car into a time bomb.

Front desk employees very professionally explained about car services and on time appointments, very happy the way job was done. (Satisfied)

Came here for an oil change, and was pressured to get this and that done instead of what I actually came for. I decided to come to Meineke based on everything they offer, however, none of my fluids got topped at, and my tires werent rotated ( I marked them to always know if the mechanics actually do their jobs). Will definitely not be coming back to this location. Took over an hour to get my car in and out. A waste of a Saturday!

When I first called. Set a appointment I got a very Professional gent Al men. Very helpful respectful got me in on a date and time that worked for me. The day I took my car in. Was greeted with a very nice person. Got my car in did the work I ask for. Which was cheeped than if I had done it myself showed me issues that I need to keep eye on. Very very happy with my Experience with Maliki and Will spread the word on what great service. I received

I visited Meineke for an oil change and it was a great experience. I was notified of estimates and any charges or recommendations along the way via text as they were working on my car and got to approve or decline the recommended services. The appointment system was easy and accurate, the staff was friendly and everything felt honest. I am very satisfied with my service so far.

OK experience turned into a great experience. I went in to have a rear wheel hub replaced. I spoke to the counter person there telling them Americas Tire store sent me there to have wheel hub repaired or replaced. He said it will need to be replaced and he will order and call me and give me an eta of when the part will come in. I waited 2 weeks no call? I called back and a different person answered and said they will research and call me back? Next day no call so i called back. They said the 1st guy i spoke to left the company and that he will be handling my service. He told me the part was in and and I scheduled an appointment. I showed up for my appointment and they showed me the invoice which was billed to Americas Tire and I signed it. It was over $1,000. They said it would take about 3 to 4 hrs. So i called an Uber for a ride home. An hour later they called and said the car is ready? They said the hub was stripped and their guys was able to retap it and it was done. When i picked up the car and i looked at the invoice and it was only $150. I applaude them for being honest and doing a great job. They could have just replaced the hub and charged Americas Tires over $1,000.

I recently bought a salvaged car at an auction. The car had no transmission fluid and Meineke serviced my transmission when other shops refused to do it. This wasnt my first time as a customer at Meineke and each time I came to them, they did a fantastic and professional job whether it was an oil change or alignment. I highly recommend these guys, they know what they are doing and they havent ripped me off yet!

First I enjoyed coming to Meineke, it’s clean and the greeter Daren he’s awesome. He checked any discounts and walked me through the agreement.Great service and I was in and out in an hour.I’m a very happy customer.

Quick courteous service.Daren B. And Darius S. Were both very professional and quick to assist me with my vehicle and answered all my questions without hesitation. Great customer service. They fixed my vehicle in a quick but thorough manner. I recommend this location and will return for future services when needed.

The West Sac Meineke has the best customer service of all auto care places I have been. They are straight forward and let you know what your car needs and what you need to watch for future repairs. I have been to lots of other auto shops and I can tell you these guys and gals know their stuff.

I had a good experience the staff are professional and friendly. They kept me informed no hidden charges. They made me feel I could trust them. I will continue to do business with them. Thanks for the help.

Great service and friendly staff. Darren and the crew are great to deal with. I love the Autovitals inspection that gets sent to me so I can see what they see and what is wrong with my car. Prices are fair and work is completed on time. Can’t ask for more than that.

These people are wonderful! They took care of my unique situation...twice...after a botched oil change at an unnamed business. Ill be going back to meineke for all me car repairs from now on.

I had an appointment to have my oil changed at 3 pm. They didn’t get started on my car until we’ll past 3:45. There was only one guy working on the cars. In which there was only one car other than mine there being worked on. The other two guys were standing around talking to him watching him work. When he was done with my car, the guy in the office said I needed a new air filter, my battery failed and some other small stuff. So instead of just paying the $30 out the door like I planned. They tried to get me for $450.00! $325.00 of it was for a battery that I didn’t even need!!! It ends up that that manager who worked on my car put the wrong numbers in his computer so my car would intentionally fail so I would have to buy a battery from them! I told the guy behind the counter I can buy a much cheaper battery up the street. So I started calling around. I went to Auto Zone and they checked the Battery, Alternator and Starter and everything was registered good on their computer and they could have made money off of me. They are nothing but Crooks!

I brought my Audi A4 stage 3 to be worked on for some ac work and an wheel alignment. That simple. They had my car for two weeks just to give me an estimate and charged me 800$ and on top of that they damaged my Audi and won’t own up to it….

The team was great. They took me a little early, fixed what was wrong, and finished the job in about an hour. The explained what was wrong, what they repaired, and would be needing repair in the near future. The waiting room and the rest room were clean.

Customer service was awesome!My tires were finished within hour.I was impressed and very happy.Jordan and Vaughn customer service was outstanding!

Over 2 hours for an oil change with an appointment is way too much. Staff were professional and they seem to have done a fine job, but a wait time like that is just reasonable.

So I own a Honda and the A1 maintenance light showed up which is a simple tire rotation/oil change reminder. I went in and told them that my A1 notification showed up and the guy on the counter told me that the notification is for a valve cover gasket replacement which is not true. They quoted me about $400 dollars for that job (which he also stated that included the oil change that my car neededand its not something that my car even needs. I wont be giving them any business any longer and would rather take the 15 minute drive to the dealership that will be honest and not charge me for a service my car does not need. This used to be my go to place for oil changes and any maintenance needs for my car but that will no longer be the case after today. Do what you will with this information but they prey on the ignorance of non-car people and that is something that the public should be aware of. Save your money and go elsewhere for a second opinion if they cite that your vehicle need work after your oil change.Edit: so I reached out to the company and have yet to receive a reply. They’re just trying to save face in their reviews by pretending that they care for their customers when in reality they don’t.

Please I beg of you do not use this service... My car overheated I brought my 2005 ford focus here they quoted me 1200 dollars to install a new water pump and thermostat housing. Let me tell you why thats insane on the price break down the water pump was 120 called auto zone they sell it for 40 and the therm housing they quoted me 300 for that part auto zone had it for 50... 5 house of labor at 150 a hour when i called another shop and they got it done for 2 hours of labor at 100 a hour. they literally try and take advantage of everyone that goes there.

I can not even express the feeling of gratitude I have towards Dario and Abraham at Meineke. My car window was literally broken into earlier that week, got it fixed and then my water pump burst the next day on the freeway which threw off the belt that I had to have a tow truck take my car to them. My anxiety/ stress was beyond the charts and they both were so amazing, calm and extremely helpful. They explained everything so thoroughly, especially in a way my stressed brain could take as well as walked me through what needs to be done with my car. They went so far and beyond to help me and I can not say thank you enough. I am so glad I found this place and will continue to come here for any hopefully not much car needs.

Very professional, got me in right away even though they were fully booked. I will be returning for a full tune up and air conditioner service. If you are looking for a honest place you can trust, this is the place. Honest, excellent work ethic, this is what you have at this shop. In this day and age these things are difficult to come by. 10 Stars, happy to find this someone I can trust with my vehicle.

Booked an appointment for an alignment on a Saturday and got an email confirming the appointment. When I brought the car in (2hrs early), they had all the info for my appointment, but was told that they couldn’t get me in until Monday morning. Alignment wasn’t done until 3:30pm on the Monday, 2 days after my appointment. I asked if they could offer any sort of discount for their error and the inconvenience caused, but was told there was nothing they could do. They are too busy to worry about customer service, so I would take your car to an independent shop that would appreciate your business.

Fellow on the desk was friendly and knowledgeable. My problem was cupping tires. They checked shocks and struts. All OK. Recommended throttle body cleaning, which I had them do. All done in about 2hours.

They will not take responsibility for damages they cause and expect to charge you to repair it. My truck went in just fine and now Im coming home with bad brakes that they strip the bolts and tried to blame others doing it wrong and not them. If they would able to take off the bolts just fine in the first place then it should go back in perfect.

I took my van in to get a new starter and they charged me over $600. $200 of that was for the labor 😢. They did an excellent job but it was super expensive during these pandemic times. Well...there goes my rent money. On the bright side, my van is running again. Thank you

Nick is the gentleman that gave my car an oil change. He was VERY informative and was one of the kindest mechanics Ive ever met! Upon doing an inspection of my car, that was included with my oil change, he showed me problems with my car that I was unaware of. He was honest and most polite with me and took the time to actually show me the things that were wrong with my car. How often do you find an honest car mechanic?? Anyway, I was most impressed with Meineke and their employees. I will most definitely go back to them!! And a special thanks to Nick, who proved to me that there are honest, good mechanics out there and Im very grateful for that! Thank-you, Nick!

Extremely poor service. Made an appointment for 1pm. They told me it was going to take 1 1/2 hours. It took them 3 1/2 hours. They didn’t explain why it took them so long. Their hand sanitizer was empty by the sign in desk and they had people in the waiting room without masks as they were waiting for their car. Horrible customer service. Won’t come here anymore.

Meineke did an awesome job, they did the diagnostic and kept me informed with video and photos of the repairs needed to be done. Once I approved the repairs they completed the work and had my vehicle ready for pick up before the end of the same business day. They were great!

Great place that I have trusted for a couple years now with all of my cars. Carl is upfront, firm, and very straightforward never trying to sugarcoat or give you the run-around. Which seems to be hard to find most the time especially when it comes to the maintenance of your vehicle, being a woman you never want to be played a fool or given false information that leads to money being taken and still have reoccurring issues, I can honestly say I never felt that way here and every time I had an issue w/ a car I always had the issue resolved here at Meineke.

I took car in initially for tire pressure light. While there I decided to get the oil change and air conditioning service I had been putting off. 2-1/2 hours later I drove away, then noticed my tire pressure light was still on. I had to turn around and take car back. Jason, the Manager said the light was still on because I didnt let them check the spare tire (in the trunkwhich makes no sense. I thought the service was good until got this lame excuse, which he insisted upon. Women beware. I will not be going back to the Meineke in West Sac.

I brought my car in for a pre purchase appraisal right during their lunch time. Even with fewer workers, they were quick to get the car inspected and show me their findings. I was assured of the vehicles condition and this made me confident in my purchase. On top of that the inspection is fairly priced. All employees wore masks and the environment was clean 👍🏼

Went in for an oil change now my car won’t start. Don’t trust them! And they discriminated against me because I’m a women, did a oil change and then suddenly there was 80 new problems with my car that was gonna cost me a whopping 18k! Do not trust these people! Ruined a good card, a Honda with only 160k just dies? I think not!

They were a great group they took very good care of me prices were very very very cheap I was really stunned with the prices they looked over my truck they pointed out the problems that needed to be fixed.I’m actually thinking about taking the truck back and getting those issues fixed my husband said no but the price is cheap and I could afford it I don’t feel like this company is out to gouge anybody either up to help people which made me feel very comfortable.I always believe somethings better than nothing that’s my Moto with my business. Due to the fact that they weren’t try to squeeze a penny out of me I’m gonna take my truck back and get those other items repaired.Cheers,Elena

Great customer service, quality repairs and trustworthy guys. I appreciate they take the time to explain issues and recommended repairs, without talking down to me because Im a woman who doesnt know much about cars, or try to oversell me on unnecessary work. I always feel like a valued customer. Labor costs are kinda high, but still cheaper than the dealership. Download their app for coupons and points to compensate.

Went to get a oil changed, my car was taken into the bay right away. They informed me I needed the air filters and showed me how nasty they looked (cabin). I was informed I will need brakes soon and tires. No one pushed me to buy right away which was nice since most shops do. Thank you to Jeues, Mike, and Aaron for all your help will be back for my brakes soon!

Dave provided amazing service on my Roadtrek van. I had to spend a bit because I actually needed to replace parts that were neglected from the previous owner. Dave was honest about what was needed on my vehicle drove it to make sure it was okay realize that my bushings were out of commission. After driving the vehicle with my new tires new alternator and bushings and sensors it drove like a brand new vehicle and I felt very secure about it. Im a woman so Im leery about being charged for parts but I feel Very confident about this shop they really do take care of you here. This is my go-to shop for my RV I love it thanks guys for making it right and taking care of me.

I always make an appointment before coming here to get an oil change. Ive never had any issues and they are very quick. One of the mechanics even found problems with my car that I didnt know about that. I appreciate them doing a thorough inspection on my car.

I recently took my car into the Nissan dealership for a recall repair. They claimed I needed my drive belt replaced immediately. I brought it into meineke and they determined that Drive belt was not in need of replacement. So they didn’t charge me for the diagnosis. I have always trusted them with my vehicles, and this just proves they’re honest. They are great.

Honest and Trustworthy.Couldnt say enough about my satisfaction on the recent car service here. Owen (sales managerand Dario (ownerpersonally helped me out with my cars problem. I had some major brake issues and they took care of my car despite the issue being difficult to diagnose. They only charged me for the service they said would fix my brakes (master cylinder), and when this didnt fix the issue, they rented me a car and spent over a week and bought multiple car parts and labor to install, free of charge. Darios mentality of being an honest mechanic and "doing the right thing" for his customers is honorable and worth noting, especially in a world where dealerships and some mechanics will take an arm and a leg when you bring your car in for service.

Updated: I talked to the owner about my situation below. She was very helpful.I would not recommend this place! I was traveling from out of state and wanted my AC gas refilled. When I checked in, I had the pleasure of being checked in by the owner who was super nice and helpful. He was helping because his front desk person was not there at that time. When I came back to pick up my car, Owen helped. He told me my whole AC system was broken and gave me an estimate of $1049. I made the mistake of telling him I was not from the area. When I expressed my shock at the price tag, he asked me how much I wanted to pay, $800 he asked. I told him I was going to step outside for a minute and when I came back in, he had a new price of $760. This should have raised red flags all over but being from WA state, I really wanted my AC and I didn’t want the $100 some dollars for the diagnostic to go to waste. Then he asked me for a deposit “cash” for $200. That should have been my next red flag! I told him I wasn’t from here and didn’t have a lot of money with me and made the mistake of giving him the money. I left my car there because it was going to be the first in line on Saturday. All day Saturday goes by, I don’t here from anyone and when I show up to pick it up, I get another surprise. Owen tells me that they were able to change the whole AC system but that it was still not working and they figured out that the control consol was broken and that it was their fault because they didn’t not catch it and that they would pay for the part. He asked me to step outside and proceeds to tell me that if I pay him $470 cash or even $450, we could call it even and I just needed to come back on Monday to have the console piece switched out. I was supposed to leave Monday and ended up having to take another day of work because he promised my car would be ready by 11 am. He told me to drop it off by 8 am and guess what, when I showed up at 8 am, I was informed he would not be there until 9! My car was not done until 4 pm on Monday. When I showed up, Owen showed me the console he “switched out.” He thought I would be naive enough to not notice the piece he showed me was not what was in my car. When I came back to my car, my original console piece was still there! Who know what the heck he did but it was shady as heck! Now I have a nice rattle on my dashboard! I will definitively be taking my car to my mechanic when I get home!

Owen was incredible from the first time I called. They were very helpful and worked quickly to get the work done for me. Communication was key and I felt like they were really giving me all they could. Im always skeptical about working with shops, but I left Meineke getting confident that my car was well taken care of and that I wasnt taken advantage of. Thanks so much for your great customer service and for getting my car fixed!