Metro by T-Mobile in Gwinnett County

Need more info

Staff is nice and helpful. They have bilingual staff on most days.

Yikes .

Both ladies a pleasure. Speedy service,excellent customer service. 👌

My phone was frozen for a good while and I quickly came to the Metro by T-Mobile store to have it looked at; I was beyond pleased with the help that I received. The young lady was extremely courteous, professional and was willing to assist. Not only did she fixed the problem, she also, explained & showed me what to do, in the event theres another reoccurrence. For a grade, I give this store an A+. Fritz-Gerald Delice, D.B.A.

My son and I had an issue with my son’s phone. Yesterday, I came to this location (after having someone from Metro PCS mess up my and my son’s phone the night before via customer care phone call)He couldnt place calls or texts on what is supposed to be an unlimited phone and text plan. The young lady provided what we learned to be a short term fix. The minute my son turned his phone off, the phone stopped calling again. He can text though. I dont know why these phones are not working and it is frustrating that they cant tell you. I am going to another location today to see what happens.

Excellent customer service, Rosa was great in helping us find a phone for my mother in law.

Hiking up prices! I was quoted $200 for a $129 phone. The lady claims she HAS to sell me the screen protector and case because its the last phone. That does not make sense! I went somewhere else and got the same phone for the right price and got all my accessories from Amazon.

Muy bien jjj

Best service at a metro tmobile everThe young lady is awesome

Paid $149 for a WiFi hotspot device and $70 plan. Never got the data added to my device. It only had 10gb on it

Love My People at My Metro Store

Helpful and friendly! Happy holidays, Rosa!

Service sucks in Louisiana

Friendly, quick, knowledgeable. Worked with me to find a quick solution that fits our needs

Love the Agents, always fixings my phone problems, and SWEETAs they can be. Tim and Jose, funny and put up with my disabilities. Super team....GO TEAM TIM AÑD JOSE IF IT WASNT FOR YOU I TWO I WOULD NOT COME THERE... RIGHT ON ☮☮☮💗

Not knowledgeable! GO TO A CORPORATE STORE,NOT AN INDIVIDUAL OWNED FRANCHISE!

Very friendly

Been going to this one for years and they always take care of me

The agents at this location are very impolite, lacking personal communication skills. They are very unprofessional and dont seem to be able to grasp what the customer is trying to communicate. I would not advise anyone to use this location.