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2414 Crafts Colley Rd, Ermine, KY 41815, USA, Letcher County
I WOULD SCORE THEM -10 IF I COULD . My boyfriend and myself were victims of the flood that hit downtown whitesburg. Obviously rendering the cars unusable for the time being. They had been there along with other out of service vehicles since Thursday. Nobody ever made us aware we werent allowed to leave them in the public parking lot but Morgans came towing everybody away today that were victims of the flood. They charged us a ONE DAY FEE AKA 24 HOURS. FOR 1 HOUR on the lot. On top of a $100 impound fee and $50tow fee to bring it back and park it horizontally taking up 3 car spaces when we asked CLEARLY for it to be parked paralell to the other cars next to it which they had MORE than enough space to do. When I confronted the driver after seeing them blatantly ignore my partners request I asked again very clearlywhy they would think that was okay to which he VERY CONDESENDINGLY responded "well you said just park it right here" 🤷🏼♂️ and gestured vaugely to the whole area when it only takes half a brain cell to know that was an illegal park and tried to justify it with saying "well you said itll just be here till tomorrow" again with the most ignorant tone you can imagine.I then replied that any professional towing service would know its not legal to park a car that way anywhere and why they wouldnt park it the way we asked to which they responded "we didnt have to park it at all". When I asked if they were going to steal it they said "WE DONT HAVE TO STEAL IT ". To which I pulled my camera out told my boyfriend to hand these criminals their money so we could atleast get the car. Once I started taking photos and pointing my camera they were quick to leave but not before I caught their wonderful handy work on camera. Cant wait to share my service with you all with everyone I know !(:
Garbage company that likes to rip off flood victims to make a quick buck. I mean have you seen them? Yikes.
2414 Crafts Colley Rd, Ermine, KY 41815, USA, Letcher County
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