Pennsylvania Department of Transportation – Photo License Center, Bedford in Bedford County

Im assuming they improved a lot of things since all the negative reviews were written. This was the first time Ive gone here and my overall experience was good. The place was well staffed and the workers were friendly, but I didnt care for how their system works. They have 2 counters, a small counter for pictures and another much larger counter for all other things related to your Drivers License. I renewed my license online and the State sent me a card to go get my picture taken, so I had to go. Anyway I took a number and sat down with everyone else there waiting to just get a picture taken. As I was waiting I started to notice that people coming for other services who also needed a picture for their license were getting called before the rest of us who were just there for a picture. That is completely unfair! I had about 7-8 get ahead of me and my ticket said in bold letters "there are 3 people ahead of you." This problem really needs to be fixed.