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Milton, DE 19968, USA, Sussex County
After dropping off my paperwork in February (early in tax seasonit took multiple phone calls and weeks to get any update on when my taxes would be finished. They charged me $360 to do federal and 2 states returns, which I think is kind of high. After they finished my taxes we made an appointment for me to come in and review and sign everything. I was supposed to get a refund from fed and both states supposedly. In April I received a letter from Delaware dept of revenue stating I owed money. I stopped by with the letter and they told me theyd look into it and get back to me. Its been 3 weeks now and I havent heard anything and theres never anyone in the office. On Google its listed as "temporarily closed". I called the number on the letter to find my taxes were done incorrectly and I actually owed money. What a terrible experience.
Been using them for years and just filed my kids first years lol great service and availability when and if help is needed
SUPER SERVICE
Convenient, efficient and open to questions on how the return was prepared.
Jim Thompson is my favorite tax guy.
Friendly and professional!
Prompt and professional. Jim Thompson was a delight to work with!
Very friendly and welcoming experience.
Great service
James Thomson was great and worked with us on a tight timeline.
Comfortably and expert care
Prompt, thorough, professional, and trustworthy.
our tax professional, Jim, has helped us for the past few years. He takes his time to explore any tax savings.
Jim Thompson was thorough, fast and efficient! It was easy to file and get the taxes done this year!!
Quick and easy!
The customer service we receive.
This year was not a good experience for me next year I will not be coming back
Very Helpful !
Jim has been doing my taxes for the past 6 years. He is the best! I refer everyone to him when they ask for a recommendation.
James Thompson has done our taxes in the past He is a very Calm and Confident person. He puts us at ease.
I have been using H&R Block for 15 years.
James was incredibly knowledgeable and personable. He made what I felt was a kinda painful process super easy. And he gave saved me oodles of time trying to DIY.
Understanding of the tax codes and professional service.
Happy with the service we received.
Milton, DE 19968, USA, Sussex County
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