Seattle Auto Shipping Group in King County

Good customer service whenever I had question they help me to provide solution. They also updated pick and drop time with minimum time. Great work by them keep it up.

Worst experience. Suffered a lot and was finally asked to pick my car from their yard after 12 days of wait.

I thought my experience with Auto Shipping Group would be smooth, as the reviews seemed positive. I worked with Lance, who paired me with a shipper who not only made me drive to him in Bellevue from Seattle a day earlier than I requested (with a $25 “discount for my Uber ride back to Seattle), but also charged me the remainder of the price even though he was two days late on delivery. I called Lance to discuss this on the date the delivery was supposed to occur, he just said, “oh jeez, let me talk to him.” At this point, I thought he would help me, but he still didn’t. I emailed him pictures of my text exchange with the driver, who kept saying it was inconvenient for him to drive the car to me on the agreed upon date. I called Lance again when the driver arrived an hour and a half later than he said he would (this is two days late at this point). I told him the situation and he spoke with the driver. When the driver handed the phone back to me, Lance stated “just pay him the money and be done with it.” When I responded by saying that other companies from whom I received quotes warned me that you get what you paid for, he just responded by saying I should have gone with one of them and that this is how this business is run. I am very disappointed and frustrated with the level of customer service I received throughout this process.

I worked for months with Kimberly Freiley. She was super responsive, always understanding, and forever helpful. Nothing is more scary than giving someone a decent amount of money and hoping your car gets to you in one piece. It does take time, so just be patient! I am very satisfied with everything!

Kimberly was great, she responded quickly to my emails and questions. Got me set up with a great carrier and my vintage motor home arrived right on time and with no damages.

Kimberly was extremely helpful during the process of finding a carrier to ship a vehicle for me. She gave me extremely helpful advice when I was dealing with another company I had already booked with. She did this to no benefit of herself, and so I cancelled the other company and went with Auto Shipping Group. Five stars to Kim, promote her immediately!

Kimberly was professional and kept me informed at every step of the process. Great job! I will use them again in the future.

This is the one.

Thanks to Kimberly we were able to ship two of our vehicles to two different locations across the United States, all while packing up our home to move from one state to another. We had a lot going on and Kimberly was very efficient In helping us transport our vehicles so it was one less thing on our minds. She always responded to text/email/phone calls in a timely manner despite a three hour time difference being that we were on opposite coasts. I would definitely recommend Auto Shipping Group (and Kimberlyto anyone looking to transport their vehicles.

First time shipping. Quiet concerned, spent some time researching brokers, reading resource on the web. What I learned was, not hard to find information about a broker but was about a carrier. I could not find any information about my trucker on the web. It seems luck of draw if you get a good, dependable, and professional carrier or its the work of broker. I am assuming its both. So my review is based on my interaction with Kimberly Freiley (ASGand carrier(Wild West Truckerwhich was overall a satisfying experience for me.I chose ASG because of Kim. I chose Kim because of her responses to reviews that reflected her experience and professionalism. She was accessible and prompt to my quarries and concerns when I contacted her on the phone or through emails. Everything went according to schedule. I am only curious,ASG advertised $25 discount for online application, which I did not see on my bill.On the carrier side, the Wild West Trucker did a good job, contacted me a day before window period. Cool driver, responded to my concerns positively by putting strap on the fourth tire, even tough the federal requirement is minimum three tires as I was told by him. So the pickup and delivery went smooth without any delay or problem.Yes, I would use the service of ASG again and recommend to others as well. But do your homework, pay attention to every detail of the process and make your educational guess before you commit.

I was so confused on using a broker vs not using a broker to ship a vehicle I bought in Oregon to get to Ca. Kimberley was the only broker that gave me comfort, gave me the straight talk, and everything went smoothly with the fantastic driver who arrived with my vehicle. Highly recommend her!

They were thorough and efficient. I had to ship my car in a crunch and they made it seemless. Kimberley was excellent and very helpful!

I purchased a new car over the internet from Baltimore MA and needed it shipped to Portland. I was unfamiliar with the auto shipping industry and learned the hear way that many companies just want to get you under contract and even sell your information to multiple shippers. My inbox and phone was inundated from these other companies. Thank God I found Seattle Auto Shipping group and Kimberly Freiley. She made the whole process very easy and I kid you not she got my vehicle shipped out the same day I had called her. Was lucky timing but it was still her skills and contacts that made it all happen. Would definitely use them again.

Very good and trust worthy transporting company

Pretty good service. On time delivery.

Amazing. Service representative did an outstanding job. He made sure I got everything I needed even at 11pm

Stephanie did another great job of working with me on a second move across the country to IN. She took the time to understand the complete need and circumstances we needed to work within and she made it happen in a timely cost effective manner.......Thanks Stephanie

I had contracted (i thoughtdirectly with an auto-transport company that guaranteed a pick up date within 3 days of my request. They DID NOT honor their word, and when I asked them why they said, "maam we have 1200 cars to get out of south Florida" why is that MY PROBLEM? Isnt this your business? Why didnt they tell me that on the front end. So I contacted Kimberly and said can you get me a truck in 24 hours? And she did!! And my car was delivered in 5 days across the country!

My father in laws Porsche Boxter was transported on time and as agreed. Arrived in perfect condition.

Stephanie is awesome to work with! Will continue to use in the future! Have shipped my car three times and always happy. #NavyWife

I moved from Florida to Indiana recently; and used Auto Shipping Group for shipping my car!! I interacted with Arnold Hight throughout the process and I couldnt be happier with the experience.Arnold was extremely helpful, polite, honest and always available ... he always picked up the phone and responded to texts, even if he didnt have any updates (which rarely happened!).There was some trouble finding a carrier initially and I had to pay more; but again Arnold was very honest and upfront about it ... and set my expectations clearly. Once a carrier was selected; it was a smooth ride ... the car was picked up on the day and (beforetime it was scheduled. The delivery too was prompt, within 4 days of pick-up and again on the day and time that was promised.I highly recommend Auto Shipping Group for your car shipping needs. And a special mention for Arnold ... one of the extremely professional service providers I have ever worked with!! Kudos to you and your team ... keep up the great work... congratulations!!

The reassuring knowledge and experience gathered from speaking to Felicia Williams and Auto Shipping Group; should set a standard for excellence. Above all, the communication skills and assuring ways, will have a lasting impression. THANK YOU for an excellent experience.

Great service

fast and easy shipping. would recomend

Arnold was great to work with! He walked me through the whole process. I felt like this was a very trust worthy company. Our car came in 3 days from Phoenix Arizona to Tigard Oregon. They made everything so simple. I will be using them again in August!

They were very responsive and helpful- this was my first time shipping my car and it was a learning experience! They were very good and got my car transported to a very difficult location in a timely manner. Great service.

My order number #1038498I am extremely happy with the service! From the beginning until the car was delivered Felicia made everything easy and smooth for us! She was really helpful and I never thought the process of delivering a car from one state or another would be this easy! Never got a headache because Felicia made sure everything was going the way it was supposed to! She always responded to my calls and answered my questions! What I paid for was sooo worth it! The car came in a timely manor and everything was the way it was left!!! I really appreciate everything that this company did for us and I really appreciate Felicia! She was a wonderful person and very helpful!

Stephanie has always been very professional and always returns my texts or calls. She has always come through with a very courteous and professional driver for our car. Highest recommendation !!

Tige was the representative handling my transportation scenario and I really appreciated his honesty and communication from the start all the way to the final day. He was very helpful and trustworthy. I definitely would recommend to use this company.The only thing I would say that was unpleasant was the driver’s attitude. HOWEVER please note that this issue is totally out of ASG’s hands. Overall super happy with the whole process.

Great experience; Nicole was awesome. She walked me thru the process and was very patient with me even after changing my mind about a dozen times.MB transporter was quick and persistent. We decided on a good drop off point. No waiting; exchanged paperwork; checked out the truck and all was fine.John and I are very pleased with the whole process. Thank you Nicole for making it alll happen!

Used these guys twice just in the last month. As always they get it right. Impeccable!!!

Auto Shipping group, I would recommend for any Auto transport. Kim at auto shipping group help expedite the transport of my k10 truck and kept me informed of its progress.I would definitely recommend them to anybody needing any Automotive for truck shipping.

Amazing just amazing! This company went far out of there way to help me and my daughter to get my vehicle here to our new home across the country! Just amazing!

Great information and quick result on shipment

Great job by Heidi, who went the extra mile to make sure I understood everything about the pick up, delivery, and contract. Highly recommend and would use again if I ever have to ship my cars another time.

Auto Shipping Group was extremely helpful. This was my first time ever shipping a vehicle and this company made it a breeze. Felicia Williams (member of ASGwas very patient, efficient and very diligent in keeping me abreast of any updates. I had my car delivered to me from DC to Nashville (over a 10 hour drive). The driver she sent, Scott with ScottShot Transport, was extremely friendly, fast and professional. It was picked up on Saturday and delivered to me that very next day. I would definitely recommend Auto Shipping Group to anyone interested in having their vehicle transported.Order #1036226

Excellent experience - Lance was prompt and professional, price was reasonable and consistent and my vehicle was shipped quickly and with no complications - would definitely use again and recommend to anyone needing auto transport services.

Great communication with Felicia. Driver was super nice and accommodating on the pick up and arrival times/place. Very easy process

I would highly recommend ASG and UTF Transport. I was very uneasy about choosing a company to move my cars cross country because I just had a moving broker (Liberty Bell Movingsteal $2000 of our money but Lance from ASG was great, very attentive, informative and responsive. He followed up before and after. Urban, with UTF, was amazing. Called us several times with updates and got our cars delivered, in perfect condition, 3 days early. Highly recommend both!