TD Bank in Sussex County

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Do NOT use for business! Customer service in-branch, and over the phone is now extremely poor. They used to have decent service, but the company is struggling and has made huge cost savings measures.

Do not use this bank! They charge customers for having a savings account!! Seriously, your money in their corporate hands and they charge you for keeping YOUR money. Absolutely ridiculous. No wonder most of the staff is miserable.

Do not use this bank, they ARE NOT with the U.S.AThey ARE NOT with We The PeopleTHEY ARE AGAINST US

BEWARE!!! I received an email with a promo offer where if you met the conditions you would get a $200 "bonus". I completed the paperwork, made the required deposit, and kept the account open per the terms of the promotion. When the "bonus" did not appear in my account, I went to the branch once a week for 3 weeks to find out why. Today the branch got an email from their headquarters that said I did not qualify for the promotion. I also was told that the branch personnel are not told if you qualify or not, they just open the account! My accounts at TD Bank are now, and forever will be, CLOSED.

Been in the process for a construction loan since the beginning of Feb. Promised settlement by 4/1 then pushed to 4/12, 4/23 still apparently in underwriting for the 5th time. LO was quick at the beginning to respond but has fallen off. The organizational skills is horrible, loan processors are the worst never respond to emails or questions. Needed higher limits for builders insurance, emailed 3/17 at least 8 times about it and finally 3 days after 4/12 settlement they told us what it needed to be. Contractor used them previously same coverages and now because myself and realtor complained they are very unhelpful and taking their time. In dual application with County Bank now, bet they get me to settlement from start then TD can in the final UW stage.

Great service. They have become my go-to Bank. 🎉

Horrible customer service. All lobby’s are closed, waited in drive thru line for 25 min, get to the window at 4:00 and told unable to complete transaction because they close at 4.

Very slow in responding to SwiftTransfer from Ireland, bad experience, no excuse given.

Their customer service is THE WORST! Sat on hold for 45 mins. Rep has no clue what I was asking about, typed loudly in my ear asking her boss for answers and ultimately never got ANY help. I will not bank here any more.PATHETIC!!

Great bank !

Joe was great! I came in to get change and even though my company doesnt use pnc at the rehoboth location he got me my change order and did it with a smile. Great experience! GET THIS MAN A RAISE. He went above and beyond!

Been a part of this bank almost 5 yrs since relocating here. I love the staff we are like family. I dispise some of the monthly account charges the bank charges but I cant leave, the staff is beyond amazing!!! Its worth it to stay because they care and treat me and my family phenomenal! Susan is the best!

Staff is very friendly

No banks are very good anymore. Dont do anything complicated. Make sure they dont up-charge because clerk doesn"t know better, but what else is new. Its a bank.