The Cat Hospital in Kennebec County

This Cat Hospital is THE MOST PROFESSIONAL you can get in Maine. The vet and his staff are brilliant and their cat-boarding hotel are unparalleled !! If you are a cat-person this vet is an answer to your prayers..I highly recommend !!!UPDATE: THE CAT HOSPITAL CHANGED HANDS--it no longer belongs to Dr Wade. The cat owners have to wait OUTSIDE in their cars while the vet exams their cat..even with masks--NO ENTRANCE! I found this unreasonable because I had much to tell the vet, instead you have to relay the information this a 15 yr old girl (?and hope she remembers.If you want to board your cat, the "staff" comes out to your car to get the cat--the owner cant even get their cat set up in their pen like how Dr WADE WOULD ALLOW YOU TO DO. ---AVOID THIS PLACE!!!!!

Where to even begin with what this place has become…When we first started here it was with the previous owners, good treatment, they were upfront with things…Now it’s an absolute joke.Drop off at 8am for basic check up and first shots.8 hours later finally leaving after being told it would only take a couple hours.Also told we would be be called at 130 to discuss something prior to further treatment done…No call, they went ahead and did it anyway.They treated for fleas (and charged usafter telling them they were already treated a week ago.They didn’t test them for what we brought them there to be tested for.Kept blowing me off about the concern I had for what I brought them there for to begin with.Save your cats. Go somewhere else.

Edit: This WAS the best vet. After the visit I had today I will not be returning. The previous Owner and staff were amazing. These new people care about money and didn’t seem like they cared about much else. It’s a cat triage center now and they lack the care and attention you got previously. I’m hoping I can find a vet that comes close to what The Cat Hospital used to be.

Had to put down my girls tonight… 2+ year old rats- Nibbles and Sandy… they had massive tumors that came out of nowhere. these people were very compassionate, and took us in last minute. We come from Bangor and it was 3:45 when we called. The entire process was very loving and caring… will definitely be back 😔❤️

Exceedingly kind and knowledgeable staff. Kitties returned to me both visits acting calm and unconcerned. I like dropping them off in the morning and picking up later- convenient and fast. I feel good leaving my babies here.

********Beware New Ownership**********I moved to the area last year and did not have a vet for our two cats. I soon found this location and would have our Persian Cats grooming done here. The staff was wonderful and they would even call after her appointment to make sure she was doing well.Most recently our older cat was showing some concerning signs that led us to schedule an appointment. She had been in remission for diabetes so we explained that we would like that checked first to determine if she was having issues again. I was charged over 800$ (More than the emergency vet in Lewistonfor many tests and was only provided with an itemized receipt and not given any other paperwork on the results, recommendations, or outcomes of said testing. I called the office the next morning because I wanted to know the results of the tests, and our cat was not acting like herself. The receptionist who by the way is a very nice and polite empathetic gentlemen took my information and advised that someone would call me back shortly.I never received a call and assumed they were busy (which is understandable). Two days past After making many calls and sending several emails I have still not heard back from them. I did however receive one email response that said “got it”. It has now been two weeks since the visit and they have not made any attempt to reach out to me. Ironically enough I work in financial crimes and should have noticed the red flags sooner. Shame on this business for the poor service and lack of follow up.

Always good to my family cat 😺

Ive been taking my cats here for eight years and I dont think Id ever switch. Theyre very affordable and theyve always taken wonderful care of my kitties. Currently, they are still doing curbside business when possible and I highly respect that. Would recommend them to any cat owner.

Very pet friendly and reliable service.

Welcome to the new owner of The Cat Hospital,Dr.Robin A.Elms.Thank you to the brave Dr.Wade for the years dedicated at the Hospital and thanks for the choice of Dr.Elms ,for continuing the high quality standard of care that he has began.

Love this place! Best vet ive been to for my cats.

Turned me away from helping my cat

Wonderful staff and they took such good care of my Cali Allie 🥰

They had no openings

Ive brought my many cats here for 9+ years & theyve always given the best level of care & insight Ive ever seen at any vets office. Seriously, dont bring your cats anywhere else.

Staff is friendly. Kittens were well taken of. Will be going here for vet care. Making another boarding weekend.

I am SO impressed with The Cat Hospital! Being new to the area, I was so nervous to take my best friend to a new vet, especially during the pandemic when I couldnt go in with her. The Cat Hospital was so professional and knowledgable. After speaking with them over the phone and meeting them in person, I knew my cat was in good hands. Not only are they extremely knowledgable, they also keep their prices 100% affordable and accessible. Big thank you to the whole team for keeping my cat comfortable and healthy during her teeth scaling. I am so happy that I found The Cat Hospital! If you are considering a new vet for your feline friend, I highly HIGHLY recommend. Thank you!

Only switch veterinarians due to moving. If I was ever in the area I would go back in a heartbeat the doctors and the staff are amazing and kind

Very knowledgeable, friendly and patient with the cats and the owners. I highly recommend them for veterinary care, grooming or boarding... Anything cat related.

Great place, great people, great service!!

Very good staff, were thourgh and generally appeared they like what they do.

So knowledgeable, we feel better sending our kitties here!

Love this place! Staff is amazing and so caring! Best Ive been to in a very long time! ❤

Excellent they made me feel comfortable leaving my 😺 with them.

My rescue cat was spayed and given 2 shots. The Cat Hospital was gracious to accept a voucher with a small copayment for services. The vet really examined Delilah and caught several things not mentioned by a different place 3 weeks before, when she was new to me. Its difficult during COVID to just send in your furbaby and not SEE everything. I feel confident Delilah received great care and will continue to bring her to The Cat Hospital. 💙

Clean, friendly and very knowledgeable staff. They even gave me a referral to an at-home Veterinary clinician that came right to my home and administered all of my Veterinary needs right in the privacy of my own home including unfortunately euthanizing my cat in a quiet calm non clinical setting which is what our family was seeking. She also brought the cat with her when she left so that the cremation was simple and the remains were sent directly to our home.

We bring our ferrets to the cat hospital. All of the staff is friendly and very helpful. We get our ferrets implants done here as well as all of their other medical needs. Dr. Elms is amazing! She is compassionate, friendly and extremely knowledgeable. She always goes the extra mile to make sure our babies have the best and up to date care. This is extremely important to us as ferrets have many health issues and having a vet that you know you can count on is priceless! If you want a vet who cares about your animals as much as you do then Dr Robin Elms is the vet for you!

The staff here are amazing....

Awesome people, very friendly and believe you when you speak to them and dont talk down to you. Very professional and very willing to work with people based on income and schedules.

I brought my kitty Pearl in to the cat hospital yesterday to be spayed & wow I am impressed. They are handling Covid the right way! They came right out to my car to get her, I filled my paperwork out and left it on the front steps for them to grab. They called to let me know how surgery went and the after care instructions. Upon pick up I payed with my card through the phone and they brought her back out to me. I am so happy I gave them a try because now they will be the only place I bring both of my cats too! You can trust these people 100% with your cats. Pearl is doing great today and healing wonderfully! Can’t thank them enough for providing a safe environment for the cats. A good vet is hard to come by nowadays!

Wonderful staff! Due to Covid they met me at my car wearing a mask. Super great experience! We found our Furever Vet ❤

Great place that seems to really care. When Covid broke out our appt at our normal vet got pushed back....and one of our new kitties started spraying... So they suggested we try the Cat Hospital.... They got us right in and took great care of our two cats.... And the spraying has stopped... Thank God!

Great place, caring people.

They took good care of our oldest cat... He needed TEN teeth out and they did a great job!

My cat was injured and my bearded dragon was sick and dying. I brought them in at the same time even tho I was new patient.. sadly we put my beardie down. I cried and was very upset the vet co.forted me and told me it wasnt my fault and that she would not have put him down if he had a chance. U fortunately she was right, he was too far gone due to negligence of other vets I tried before here.... and my cat had been impaled outside and needed an emergency surgery. The bill was going to be high say the least. They really took their time with me. They worked with me and helped my cat . They care more about the animals unlike other vets. Most vets Ive encountered care more about money then the animals, NOT THE CAT HOSPITAL. They care about the aninals, genuinely. Of course they need to be paid because they are working and offering a service... and using supplies that cost $. So.im very grateful, they really helped me. My cat is doing great, just got back from a re check appt. The vet also takes the time to do extra stuff... like clean his teeth while he was under getting g surgery and brush out his fur..... so she really gives a sh*tI believe her name might be Robyn? And all the vet techs are pleasant as well. I love this place and will be using them for all my cats and exotics. Thank you to the cat hospital.

Its every crazy cat ladys dream. They really care.

Great caring facility. They fit us in with short notice in order to help my cat.

Our beloved pet was cremated and we went here to pick him up. Clean facility with a kind staff!

Very professional , knowledgeable. Spotless hospital. Reasonably priced.

They are a great cat hospital. They took care of my cat very well and called me when she was ready.they are very friendly there.

Vets are great and I love the cat only environment. My cats are so calm there.

Excellent people. They really care about you and your pets. Good, competitive prices. Easy to find as they are located on a main strip of Augusta. Warm and friendly.

Go get my friends kitty people are nice here

Best place to go when an emergency. Helpful loving staff couldnt ask for a better place for our cat. Just amazing

Took great care of Charlie.

Clean, Professional and polite! Highly recommended!

Dr Wade has served this family for many generations of our rescues! >30 years worth! From fiv to dialysis:. birth to death and everything in between, the quality of care never wains. Thank you Doctor Wade, Mandy and Staff! You truly define the way cat care should be! God Bless🙏

They are very caring of your cat and of you as their guardian/parent.

Top notch staff, experienced Dr.We board our cats there when on vacation because we know they are happy and safe

INHUMANE PRACTICE.. dont bring ur animals here. Dr must be too old or burnt out to care. Ive NEVER seen a cat get netted for vaccinations.. my house cat was treated like a wild possom in a net.. ILL NEVER BRING MY CAT HERE AGAIN