Tri-State Ford Lincoln Service - Lincoln in Nodaway County

We have bought multiple cars from there and will continue to go there first. Great people and great customer service.

I went there to find a car that would suit me and would give me the opportunity to build my credit they helped me be able to get one and they where willing to work with me. I really respected that and I love my new car!

Todd Hill says on his radio commercials: "I want to earn your business". This is not just a clever marketing strategy, he truly means it! Todd, Austin, Jeremy, Rick and all of the folks behind the scenes earned our business and our respect. These folks went above and beyond to help us with our trade-ins AND get into the vehicle that we needed!! We couldnt be happier! Thank you so much!

Aaron Farrell did a great job of helping us test drive trucks. He was patient and not pushy!!

Aaron and Rick were fantastic to work with! Easiest buying experience! We will definitely be back!

Dakota made the process far easier than we expected. He addressed any questions we had and was extremely helpful during the whole process. This is the second time weve purchased through Tri State and I dont see us going anywhere else.

So, Dakota did a fantastic job helping me buy my new ride today. He was so very helpful and kind! I highly recommend all of the people to go here and ask for Dakota!!!! All of the stars!! Selene.

Today we purchased our second vehicle from MCKENZIE ..She was very patient ,kind .Answering all our questions in full. With each time we spoke to other dealerships and felt as thought we wasnt getting the best deal. However both times we left feeling as thought we got a fair shake thank you .Makenzie and the financial department..RICKEY AND PAULA ROUP

John Turner is great to work with. He knows his stuff. Buying a new vehicle is not the headache it used to be. He got us in and out in no time.

We recently purchased a vehicle at Tri State. The experience was smooth and easy. There were not high pressure tactics, but knowledgeable, helpful personnel with whom to work. Aaron Farrell made sure our needs were met. We look forward to continuing our relationship with Tri State Ford and Lincoln.

Where do I begin..... I found a truck online that I absolutely loved. Called and set up a test drive. I showed up the next day drove it and decided Id trade my old truck in. The trade amount offered was fair, so we shook hands and made a deal. I was told that it needed detailed and inspected so come back in 2 days to sign papers. I came to the dealership 2 days later and was advised that during the inspection they found a couple of things that needed fixed before theyd sell me the truck. Now at first Ill admit I thought about walking away from the deal, but after thinking about it the fixes it needed would not have been found doing a normal vehicle inspection the state of Missouri requires, so that means they pay extra detail to make sure you get a quality vehicle. Im sure other dealerships wouldnt have fixed issues on their dime and not try to make customer pay for repairs or increase sales price. The sales manager Rick Moss definitely worked hard to keep me satisfied during the sale. Im not a very patient person so he definitely earned his pay.

We had a great experience here! I had found the car we wanted to look at on their website, and McKenzie Benson met us when we got onto the lot. She did an amazing job walking us through the car buying process, and made everything super easy. She made sure all of our questions were answered, and that we got exactly what we needed. 10/10 would definitely recommend.

I had a Rattle in the suspension. They put it on the rack, test drove it, even checked the spare in the trunk. Since they could not find the rattle source they did not charge me. That’s good service

I went looking for a great price and reliable vehicle. I found one at Tri-state I was interested in, I emailed about the car and McKenzie emailed me back shortly and kept in touch with me until I test drive it. I fell in love with it and she was there with me through the whole process and the rest of the team and her were wonderful to work with! I had a short but awesome experience and left with my dream car! I highly recommend this place! The staff that I worked with made my experience even better!

We think this is the best Ford dealer in Missouri!Matt and staff and John are always extremely accommodating. I especially like to buy our vehicles here because we can be in and out the door in less than 15 or 20 minutes generally.

My husband and I came up to Tri State from St. Joseph after reading reviews online, and a family member recommendation. We had a great experience! We came in with a budget to stay within and knew what make/models we were interested in. Alex was friendly, didnt try to sell us anything we didnt want, and was great at answering questions. We didnt realize they closed at 4, but we never felt rushed, looked at several vehicles, and they stayed past 5:30 to finish up our paperwork. Rick helped us with our financing and was wonderful to work with - he was able to get our monthly payment well below our budgeted amount. Overall, the least stressful and BEST experience weve ever had buying a vehicle and we will definitely come to Tri State again!

Everyone was very nice to work with, no pressure and laid back, especially Jeremy and Austin. Worth the drive from KC! Recommend buying your next Ford from Tri-State!

Tri-State Ford was wonderful to work with. Within 48 hours of our conversation, they had located and secured the car we wanted. They communicated with us every step of the way and treated us like family. I would work with Todd Hayes and Todd Hill again with no reservations. Thank you for helping us bring our new family member home!

I was blown away by the level of professionalism I witnessed. From scheduling the service to the contacts after the service. I just didn’t think it could get any better but they proved me wrong when I went in for pick up. Matt, no not that one, the other one, was so helpful by answering every question I had and making the whole process wonderful. I can’t wait to get my vehicle serviced again!

We ordered our Bronco over a year ago from Tri State. We were kept informed every step of the way. Delivery and pick up went very smooth. We were in and out in less than 30 minutes. John “Wonderful” Turner is great to work with.

My husband and kids came in on Saturday and didn’t realize they closed at 4. We looked around and the sales manager Rick came up to us very polite and introduced himself and said he would be more than willing to help us. He then had us meet up with Jeremy who helped us with the purchase of our vehicle. The process took hardly any time and it was so easy and stress free. They made us feel like family. I would highly recommend buying a vehicle from them.

I have bought a lot of new trucks over the years but i think this was the best experience that i have had in the last few years. The whole staff was pleasant to work with especially Todd and John.Thank youJeff Gray

We have now purchased a total of 4 vehicles from TriState, 3 from Alex Brown. They have all been some of the easiest car deals we have ever made. From service to financing and everything in between we are satisfied customers.

Tristate has always treated me like family. They are very respectful and eager to help. Make sure to look up Alex when you’re in need of a new ride he is very helpful.

Went over to see what they had used and Aaron Farrell walked me through three vehicles that had all the requirements I was looking for (4WD, <$25,000, <35K miles, SUV, Jeep, or small truck). Went back the next day and picked up a 2018 Ford EcoSport, got a fair price, and it is LOADED with great options I didn’t even realize I was getting, moonroof, 110V AC outlet, great infotainment system with built-in Waze and GPS, Apple CarPlay, even customizable ambient lighting! Aaron was very thorough, no pressure, just answered my questions and helped me arrive at the right decision.

Bought a Lincoln MKZ from here, the staff were extremely helpful with the whole process, from going through several cars before finding the right one and made the buying process extremely easy and not complicated. Would recommend buying from here for sure, even the service department have always been extremely helpful and easy to work with on getting repairs done.

Excellent service, McKenzie Benson went above and beyond to meet all my wants and needs. Super nice and helpful. Appreciate all the service and highly recommend her. Did an amazing job working with all my financial stuff and got me an amazing deal and a great car!

Terrible service department. We got our slightly used Lincoln from tri State. The vehicle had a recall and needed to be serviced. After they dropped the car off for the second set of repairs we noticed the vehicle missing parts and leaking antifreeze. The original recall was never resolved. Very disappointing after spending $50,000.

John Turner was amazing! Had a great experience purchasing my first car 😊

In August I purchased two new vehicles at Tri-State. One was ordered back in March. It took longer to get here due to the chip crisis, but my salesman John Turner keep me informed along the way so I always knew what was going on. Very great group of people to deal with. Tri-State will definitely be where i purchase our next vehicle.

Great dealer, had a great experience. We drove to this place from Nebraska to just test drive but ended up buying a car. McKenzie Benson was a very knowledgeable salesperson; she helped us get on the road with our new Mustang Mach e. The staff was very professional and polite, competent. We definitely would try this place again for future purchases.

My husband, Bronco, ordered a new Bronco Sport Outer Banks on June 3rd and it came in today! The Tri State team made our experience a breeze. Every part of the purchase, from ordering to delivery went as expected. A big thank you to our sales professional, Aaron Farrell and our dealer rep., Austin Ward.

Usually my experience is smooth and uneventful. Today had a small hiccup. They forgot to do the work in my car. When I returned after 45 minutes my car was parked out front. I assumed it was done. When I inquired about the car, they couldn’t find the ticket or even the keys. I was told that somehow my vehicle had been forgotten and would be done right away. Staff is always friendly and service usually is without incident.

John Turner was great to work with when we were shopping and buying a Ford Explorer. He worked hard to find us the right car and is very personable. The service department has also been great, and has effectively and efficiently fixed any issue that has popped up.

Tri State Ford was easy to work with and made purchasing a vehicle simple and fast.Alex is a great salesman and is very knowledgeable about the stock on the lot.It was a pleasure working with this nice young man from the beginning, he is persistent but not overbearing like some car dealers are. He made sure I was happy with my purchase.Thank you Tri State Ford for providing a positive buying experience.

McKenzie was great to work with! She was quick to reply to questions we had when buying a new expedition. She was patient & explained the answers to any questions we posed. Austin in the finance department did a great job with our transaction as well. We have also had great, friendly service at the service department.

So friendly and great to work with. Love being able to drop my truck off to have the oil changed and have them also look it over and tell me what it might be needing done to keep it running in top condition!The quick lane crew are top notch!

Weve had a great time working with Tri State Ford. There sales dept is great. McKenzie Benson was our sales person and she was great to work with and did what she could to help us close the deal. Would definitely work with her again. Very Happy.

I dont buy vehicles very often and cant say its one of my favorite things to do but these guys make it about as pian free as possible. Whitney was our salesperson, she did good professional job. Had the vehicles I wanted to look at cleaned up and ready to go when I got there. Whole team was very nice and easy to work with from sales manager to finance guy. If somethings not right they make it right with you, which I appreciate. I wouldnt be afraid to buy another vehicle from these guys again.

I joined the Tri State family in 2019 and John Turner (Mr. Wonderfulwas the best to work with. He will not let you drive anything that isnt suited for you and he is honest and will not disappoint. When I decided to trade up to a bigger vehicle he is the only man I contacted because I knew I could trust him completely!

McKenzie went above and beyond to make buying our truck a great experience. Austin was very easy to work with. I feel like we made new friends. We will recommend tri state to all our friends and family.

Jeremy Doughty was our sales rep, completely professional yet easy to talk to. He made the whole buying process very easy to understand and hassle free. Austin as well made for a smooth transition when finalizing the paperwork. All in all 100% happy with our purchase and will continue to buy through Jeremy Doughty and Tristate Ford

Tri State Ford always exceeds my expectations. Our family have always been pleased with their Ford products and Tri States helpful and friendly sales staff. That is why we have been repeat customers for over 10 years.Todd Hill, Todd Hays, Rick Moss and Austin Ward are all great to work with. Thank you to Tri State, again!Sincerely,Dr Richard Gilman

I worked with John Turner. I told him what I wanted and he hooked me up with an exact match immediately. He had the car ready for a test drive and it was instant perfection. John is friendly and the hardest working car salesman you’ll ever meet. Definitely recommend contacting him for your next car purchase. I’ll drive it like I stole it!

Alex was a gem helping us purchase our first car! He was super patient and didn’t rush us. He only showed us cars we wanted to see. Would definitely recommend him and can’t wait to use tri state again!

I picked up this beaut a couple of weeks ago. Todd was my salesperson and worked very hard to find me the perfect vehicle at the perfect price. It was almost like working with a neighbor!! I love my truck and I cannot be more pleased with the service from Tri-State!!!

Our salesman Alex was absolutely wonderful to work with. No pressure sales. He actually listened to us and helped us get what we wanted. Very comfortable atmosphere. They have a terrific finance department that can work wonders. The inventory is great as well. With anything from stock to customized. I highly recommend going here to get a new vehicle.

1. Tyler was a wonderful sales person for us. We originally found our 2016 ford pickup on car gurus. I sent an email through gurus and Tyler emailed me right back. After a 3 hour drive to see this truck, Tyler realized we needed to get back home as quick as possible and that we would likely want to purchase the truck that day (he knew it was an awesome truck for us and our needs). He had the truck up and ready for us and all needed paper work ready just in case we did decide to purchase it.2. Brandon in finance was working on the paper work immediately from the time we said “we want it” until we left a few hours later, leaving a trade in and taking our new truck home.3. Rick- not sure what he does for sure, maybe GM... he was so kind to our 10 year old special needs son. He seemed truly joyful to be able to work here.4. The receptionist- I have called here several times and she has always been enjoyable to speak with. She makes me laugh too.5. Also if you are an immunocompromised individual, don’t worry as they practice social distancing/masking. As a mental health nurse I was pleased at their concern for how their customers would feel about Corona.

All of the staff was so nice and extremely helpful. John W. Turner was our sales representative and he is AWESOME! He went above and beyond on helping us! Treated us like family, and loved working with him! We love our new Ford Edge. Thank you so much Tri-State for being an awesome dealership. We will definitely be coming back!

Very disappointed in the condition our vehicle was left in after having a new set of tires put on. Greasy, dirty hand prints were left all over. The carpet had dirty, greasy footprints all over. The old tires were thrown in the back of the van without covering them or placing them in plastic. We definitely didnt take our van in looking like this and didnt expect to get it back looking like this. It was 5:30 before we got the van back and they offered for us to bring it back tomorrow- even though it is a 60 mile round trip.