TrueNorth Companies in Linn County

Very easy to get truck insurance with certification.

Great customer service . Leave a call back number when prompted . They call back and handle whatever you need taken care of

Worst customer serviceWaiting 30 minutes on the phone and counting horrible

Awesome Insurance company. Ran into tough times paying Insurance one month. They extended payment out 2 weeks. Really helped me through that rough patch.

Good communication, fair rates and straight up folks...

It’s hard to reach out an agent

This is the WORST insurance company out there. Save your time and money. They go through progressive insurance anyway. You can not get in contact with anyone after they lie to get your money and convince you too buy unnecessary add ons. Just use progressive and cut out the middleman weasels.

Great place for owner operators to get insurance. When I first posted this post two years ago I believed it was a good place to get insurance. It’s still Is. But the customer service has gotten horrible. I have been calling and leaving voicemails for three weeks. To be able to change a few things on my insurance. I cannot get through to anybody. Every time I call they direct me straight to voicemail no matter what options I push. It is very aggravating. If you are looking to be able to talk to somebody about your insurance this is not the place all they want is to give you your insurance and then forget about you

Best truck insurance company they really know exactly what they are doing people are very kind and friendly when you call if there are any issues with paperwork they take care of it right away its a awesome company to deal with I love it I love it I love it

I just have insurance on my semi truck

Good service people very helpful

Stephanie Penaluna is the absolute BEST insurance agent!! We are so grateful for all she does!

When u think about Insurer think of 1 that stays True #TrueNorth

Best Insurance company we have had in our 49 years in business. They truly care and are helpful every step of the way!

They are very unprofessional they all good till after they take your payment. They don’t answer the guy Cale ignoring my emails they just ridiculously bad service

Wish I could have give them a negative star or 0 these folks will let your policy cancel not much to say but stay far away from them

Great Place.

One stop shopping for insurance and financial services.

Just signed on with them great customer service so.

great

Can never get anyone on the phone, worst insurance company there is.

Love dealing with these guys been with them for 16 yrs

This place is a scam I’m suing this company they say they cover things in my policy but then don’t want to cover anything I haven’t had my big rig for a month NdThey took my payment quick but don’t want to cover there end

The extended warranty in my opinion is a scam.

Use someone else. You call to get better deals they wont do it. You want your vehicle covered for everything they will leave something out. You get a new agent all the time. Find someone else that can answer your questions and give you what you want. My rates goes up every 6 months and I have no accidents or tickets. Im looking for a better company since I have 2 new drivers next year.

Tara Patterson got me copies of my insurance cards in record time when my driver got pulled for dot inspection. Thank you miss! Appreciate you very much!

Very disappointed with the service I have received with this company. They dont pick up nor return phone calls.

If I could give them zero stars I would because they sell the package as if everything is included under the warranty as if everything is covered. They claimed if any part broke such as our issue was transmission if any issue occurred then repairs would be covered but this is false they are selling LIES because now they claim that they state specific parts in the transmission are excluded. Due to how the package was sold and the sales person exclaiming that everything involved in the transmission/engine would be covered and now my claim is denied, how? This information they provided because of not being a mechanic/technician they think they can take advantage of my circumstance I paid money for a warranty package and they are not honoring it.

Bad experience calling them, this guys never pick up the phone, then like always , I have and email from them asking to call them back , only this time I have another surprise they raise my rates up with no reason just 1 day before my renewal time, I called them again to find out why but no answer whatsoever , Im shopping around for insurance this place is a joke!!!

Tyler gave me a quote for physical damage in the am. I accepted and filled out an application. It wasn’t until late afternoon when he told me that the quotes changed and sent me a n invoice for almost double the original amount. When I asked to speak to his supervisor so that I may get an educated reason as to why they offered one rate and then hours later just changed it with zero explanation, Tyler informed me that all of the superiors were out on lunch. Horrible service and a complete disregard for my time.Too much lunch and not enough ethical business practice.

Very slow service and not friendly

They are SO Nice!!!

No minorities, very few women in any position of importance. I think I will pass.

Quick resolution and cards emailed and snail mailed. No delay in medical care. Yay.

They went solar.

Very organized and professional, thank you.

You need to work with these people to realize, what Five Stars should be given for.

Great company to deal with.

the building is wonderful.

WARNING ⚠️ WARNING ⚠️ WARNINGthis is the worst company I ever had at the beginning they look the most professional company and then after you pay your down payment and sign the policy everything else after that it’s LIES, on my experience I received my policy after 3 month they told me not to worry for my first month because my bill will come on my second month and I endings paying two months in one, also if you want to do changes to your policy they don’t allow you any change of quote they just tell you sorry but IT IS LIKE IT IS just like that, as a business I warned you about this company it will be your worst experience ever.

Nice new setup