Walgreens in Greenup County

Too many mistakes

Never ready when they say it will be called them Tuesday evening lady said she would put the order in for refill for in the morning called at 4:30 pm wasn’t even ready yet this is like the 4th or 5 th time this has happened.

Appointments for the pharmacy should not be offered if you wont be seen for an hour or more after the appointment. The pharmacist moved the syringe sideways after inserting a vaccine and left a bruise that is still there after a month. Gloves were left on handling public touch spaces such as door handles and then not changed to vaccinate other patients.

Always a hassle to get your prescriptions at this location. Even if theyre called in or sent electronically, you have to call and verify they will fill them. Most of the time you get the "were busy" or "were understaffed" excuse and they will fill your scripts 3 to 4 hours later. Lately they claim a lot of computer outages. This place is awful. GO TO CVS

Absolutely terrible customer service and turn around time for filling scripts. First, I’m not sure the pharmacy tech’s name (short blonde hair, glasses), but she was so rude to both my mom and myself on 2 separate occasions, one of which being today. Second, trying to get a script filled post-surgery so that you can have pain medicine is an absolute disaster. Saying “give me an hour” when called to make sure the script was ready before making the trip and going TWO AND A HALF hours later only for it to still not be ready is uncalled for. 2 times for unprofessionalism is two times too many in my opinion, so I’ll definitely be taking my prescriptions to a local family-owned pharmacy, where I’m talked to like a decent human and where my health and time are respected.

This soo bad since rite aid sold out my wife went inside pick up my prescription well they were line they ring everyone up and when they got to her she was last one in line instead ringing her up they tell her there going on lunch when they still had 2 minutes and would not do it. I hate Walgreens they are the worse Im going transfer everything to CVS.#WALGREENSUCKS

Fantastic pharmacists make this store.

Great staff! The pharmacist, Annie, is always nice to me

Customer be warned. Their pharmacist Annie will demand customers out their diagnosis to others in the pharmacy area. Great place to go if you love your HIPAA rights being violated.

I love Elijah so this doesn’t reflect on him in anyway. Annie, the new pharmacy manager, was beyond heartless and rude. She violated my rights in front of other customers. Big attitudes in small towns will get you nowhere in life. It takes but a moment to be kind to others.Thankful the pharmacy up the road gladly stepped in to help me. Sadly, the new store manager is no better than Annie. Neither should be working with the public.

The people is always so friendly. But the pharmacy drive thru is super slow.

The staff is rude pharmacy had me wait at the pickup window 26minutes for a prescription that 2as called in 24 hrs ago. Then threw the medication in the drawer opened it and walked away. I would drive an hour to keep from shopping here

Easter selection was worse here than any other store I visited today. Heck the gas station next door selection was bigger.

The need to go to the Flatwoods Kentucky store is for a custom card maker they dont have at my Walgreens. The very helpful man in the photo dept went beyond great customer service to assist me. However when I asked the store manager to help he was very dismissive and repeatedly deferred to the clerk and was not responsive .But gave very good service to regular customers. The rest is easy when a customer has a problem and you stop take care of them they will be a customer for life.

I tried to call different days at different times and was on hold at least 45 minutes before just giving up.Then went to pick up prescription and their wasn’t anyone at the drive through but I had to wait 30 minutes for them to get my medicine even when my doc. Called it in the day before!!!Transferred all my prescriptions!

Pleasant folks that are very helpful and knowledgeable. They fill your prescriptions in a quick time frame. Highly recommend this location.

Me: Any more of these?Cashier: No.Me: Would you check?Cashier: No.Me: Glad I conformed to your policy in order to enter and be so rudely dismissed.

What kind of rite aid doesnt sell alcohol. Blasphemy!

Pharmacys staff very rude and condescending. Been here 3 times all bad experiences. Pharmacy tech, middle aged man rolled his eyes at me and older woman was condescending both were very short with me and judgmental/rude. Never coming back here unless i HAVE to.