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3375 Rinconada Blvd, Las Cruces, NM 88011, USA, Doña Ana County
I have two prescriptions to be filled as I’m in discomfort and pain. I have the Walgreens app which is supposed to be a convenient and easy way to know when my medications are ready. I received notification that my Rx it was ready to be picked up so I went to the pharmacy. There was a sign on the window that indicated that there was no pharmacist on duty and no medication could be dispensed. While I understand things happen and sometimes there won’t be a pharmacist on duty, what I don’t understand is why I wasn’t given the courtesy of a phone call or even a notification through the app that I needed to call the Main Street pharmacy. Instead they leave a note on the window and now I’m literally waiting in the car in the rain for another hour, still in pain and discomfort. This is about basic human kindness. Someone needs to do better.
Called to check status of my husband’s script, was hung up on 4 separate times. Now I need to wait 20 minutes in their Northrise store before I can pickup his meds.
This is where I get all my medicine. Short lines and good service.
Always great customer service, very knowledgeable staff.
Its okay to slow at time no one wasnt even in the store...
3375 Rinconada Blvd, Las Cruces, NM 88011, USA, Doña Ana County
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