Walgreens Photo in Sussex County

Walgreens pharmacy is full of a bunch of mean ignorant overworked people. After already making sure the pharmacist had our prescription and waiting 30 mins, after being told it would by 20 and that it was being worked on. When we went to check again a different cashier said it wasnt ready and had a problem with me saying it was already supposed to be with the pharmacist. And I tried to get a new time and she scoffed at me and say 5 minutes. Somebody need to manage this pharmacy!!!!!! Not open on weekends and close for lunch at weird times.

Im changing pharmacies after 20+ years.

Nasty and disorganized

App said prescription would be ready the 28th at 2pm. Next day comes and I never get a message to pick it up. I call and “Michelle” tells me she can’t give me a pickup time cause there are hundreds of prescriptions to be checked, so really my prescription was not ready. She continued to brush off my questions and concerns by repeatedly saying she doesn’t know. Lol maybe don’t work in the pharmacy then? She also hung up on me!

Go to CVS - Walgreens pharmacy customer service has been going down hill for some time - the Clarksville, De Walgreens store pharmacy is slow, always understaffed and closes whenever they want to - plus the pharmacy is closed on weekends.

Dont use this pharmacy

Stop sending your district managers to other pharmacy’s to recruit. Despicable practice.

Make your flu shot appointment, on-line, then wait, at this store, twenty minutes past that appointment time, with no one else getting shots ahead of you, then wait for the counter staffer to come off of break, then wait for her to come back from getting you no information about whether youll have to wait longer, then wait for her to ask you if you want to keep waiting, even though she cant tell you how much longer it would be if you decide to wait longer...Why take the appointments, on-line, Walgreens, if you cant keep them? Also, this store is dirty in thats its not even broom-swept and it stinks.

If you are looking to quickly run in and pick up your prescriptions you better find another pharmacy. The staff here trudge as if the floor is covered in thick molasses. While its probably not their fault with staffing issues, it doesnt help my cause.Every month for the past two years my physician sends my script electronically yet for some reason they cant fill it without a call from me asking where it is. Its also not uncommon for there to be an issue on their behalf making me go several days without my meds.My most recent love fest with this place involved them sending a request to my physician to titrate my medication. My doctor was shocked asking if this was a request from me. They said it was the first time they had ever seen this? Crazy place.Guess its time to go else where.

They made a big mistake when they let Shelly go, she has been there over 20 plus years she was always so helpful and knew alot of her patients and was very helpful to everyone now they have alot of rude employees working in the pharmacy and they dont know how to talk to people. They need to get Shelly back or they are going to lose alot of customers.Sharon BuntingFrankford, De.

unlike other phamacy in the area (cvsthis pharmacy underdtood patient need priorities to fill a transfer prescription with accelerated lead time. pharmacist and staff were helpful and friendly.

My husband and I love this store. The pharmacy is very helpful with overpriced prescriptions. We once got a prescription that was over $200.00 for $11.00. They have a drive through, too. Only complaint is they email you when prescription is done and when you get there, it is not there. Happens more times than I can remember.

Everyone is very helpful.

rude employees, long wait time.

Helpful employees and great service

Seemed to be severely under staffed for a Friday. 1 person working the pharmacy. If I could get anybody’s attention, nobody could answer any simple questions about where any products were. It was like these people were on drugs or something. Lol. It is a drug store. They need to hire qualified staff and have a sufficient number of them working at peak times. It wasn’t even busy when I was there. I can only imagine how it is when it does get busy.Walgreens corporate needs to step in and either train these people or hire qualified people.Written by: Chaz Hyde local Frankford residentI will now be using a different pharmacy. Even though Walgreens is my pharmacy of choice. This location has spoiled any other good experiences I’ve had with Walgreens