Walgreens Photo in Rockwall County

The pharmacy staff is not profesional. They are really slow. Go to CVS or Kroger.I went to pick us a medication at 1. They said it t would be ready after 2. I said I could wait. They said it didn’t matter it would be an hour. I left, on my way home I receive a message that it is ready. It’s 1:15 so I turn around. When I get there they are closed for lunch. Waste time f time.

Fabulous customer service.

The front desk ppl are great and the ppl running the counter in the pharmacy. The pharmacist are snappy when you have a question.

I went to get my passport photo and Arianna was so professional. The only issue Is that she took the wrong measurements for my passport photo. When I went to the post office, they informed me that they were 2 by. 2 in size and the ones I got were unacceptable. Just give the staff better training and I will return to get a refund.

The pharmacy is a joke. My husband got a “rapid” Covid test and they just kept saying it would be a little longer. Well then they called and said something is wrong with the system. I called corporate and corporate said it’s just an update. We have been waiting all day for the results… Anyways, save yourself the headache and just go to CVS to get a rapid test.So glad I use CVS for my prescriptions over this joke of a pharmacy.

This place Sucks especially drive through..Ur normal wait time is 15 minutes

Dont waste your time trying to schedule a covid test with Walgreens. You will waste your time filling out all of your personal information so they can collect it in their database. Then you will be shown a list of locations with each one showing "few appointments available". To most people that means they would have appointments available on the day you are attempting to schedule your time to get tested. You can click on each one and scroll through the dates untill you are atleast a week out from the day you are looking at and they will all be booked. It is a complete waste of your time to deal with this company.

If you like poor customer service from a staff that just doesnt care, this is the pharmacy for you.

The worst pharmacy I have ever dealt with. I get a call this morning reminding me my prescription is ready for pickup. I go and find out the pharmacy is closed because the pharmacist is too afraid to drive in the condition. Don’t mind that there were two friendly, young adults working with no issues. All I can say is the pharmacist at this Walgreens is a joke. They could have at least sent out a message saying the pharmacy is closed so that customers don’t have to drive in this condition since the pharmacist was worried about their own safety. Don’t mind the customers’ safety.

Although the have mask sign on the door they do not enforce it. Also the cashier was not wearing his mask properly. It was so low I could see his mouth. Not acceptable for a medical related store.

If you’re hoping for a pharmacist that doesn’t care about getting your prescription to you before you have to travel for business and enjoy missing flights due to it, this place is perfect for you. Go to the other Walgreens in rockwall which is 24 hours. The actual store opens at 8, but the pharmacy opens at 9...? Makes perfect sense. Pharmacy staff is extremely rude and unwilling to help. The rest of the staff excluding pharmacy is excellent and very kind and caring.

Prescriptions not ready on time

Could be more friendly and sincere at the pharmacy,

Great, fast, helpful, thorough service at the Pharmacy.

Rude and very unprofessional

The doctor of flu shot yelling me and told me "I am go home" meaning no flu shot support, when I asked him how long I still need waiting for the flu shot after I have waiting for 30 minutes.This doctor weard head phone all the time and did not care about I have waited for long time, the rest 2 young pharmacy assistants work very busy and reminding this doctor twice for there are flu shot waiting.

Hours are terrible for a convenient store. Not very convenient

Pharmacists and techs have always gone above and beyond for us. Much better experience than across the street.

I guess you can open when you wantIts 814 am and still closed not happy

Excellent

Drive through often not open during business hours. Staff can sometimes be rude. Long wait inside and at drivethrough. They text that an Rx is ready, then have no clue about it when you arrive. Not the brightest bulbs in the box.

They have everything a drug store should have.

It should hire experienced woman doctor for flu shot. Because I got bleeding after flu shot by a very young man (looks like a student doctor), action was too fierce or deep, the cotton ball was fully covered in blood and my arm was pain for whole one week.

The pharmacists at this location are always friendly, fast, professional, and helpful. Couldnt ask for better service.

Love coming here. Never had any problems. Very friendly and kind. I coupon alot and theyre always nice about it. They never give me a hard time for using my coupons. Great store.

Friendly, helpful, courteous staff.