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750 Middle Country Rd, Middle Island, NY 11953, USA, Suffolk County
Good service good huys. The manager Terry and Angel are the best of the best that you could ever get to take care of your car they watch out for you they make sure that you come leave and everything is fine The problem in the store is is that management has Terry doing everything in the front instead of letting them take care of just the automotive part its a mismanagement of the manager in Walmart they tear into everybody the management but they themselves dont want to do anything......
Do great work at this place
loved the service, got great brand name tires ,least expensive, I did my homework..... so satisfied. employees very helpful and personable. thanks Chris...
Service was ok, woman at check in was rather rude.
Very professional
Went to Walmart to get a oil change this morning. They said it’s take a hour and a half. I wasn’t please with the timing but I needed it done so I decided to shop while they did it. A hour and a half later I come back to auto and the man behind the counter says “there was a problem. We couldn’t get the filter off so we couldn’t do the oil change.” That doesn’t even make sense first of all, second of all if that was the case why not page me or call me to return to auto? Why have me wait a hour and a half for nothing? Communication is the purpose of them asking for your number initially and whether or not you’re going to stay in the store or leave right? You decided not to communicate with me at all and waste my time. This is completely unprofessional and ridiculous. Walmart has officially lost my business.
Hours are inaccurate. Online it says 6pm, in person it says 7, but I the door was locked and apparently (according to another departments employeethey closed at 4.
Quick and great service.
Excellent. I forget my fire kindle in this place and they call me .Im Thankful
Helpful Walmart associates at Middle Island store. Thanks to manager Terry for working with me in searching for a replacement tire, appreciate Chris for his excellent customer service skills and last but not least Marybeth for taking time to explain my issues. Great team in Auto.
Awesome place hands down
i dont even know where to start...after being told about 3 times to call back i couldnt even get an appt to get my tires put on i wouldn’t recommend going here for service i ordered my tires picked them up & went elsewhere uqh
They have an hour and a half time wait for an oil change 😑😡😠
Quick tire change,4 tires under an hour thanks team Walmart!
Very helpful and friendly
Tires were great. Easy to pickup. Tire Center service very poor. Closing early as I just walked in rushing after work, even though it says they’re open til 7. Then guy started giving other excuses saying they couldn’t put them on anyways because the tire was “too aggressive” so I told him I’d like to just take the tires home. Even had spare set of rims to make the job that much easier, still excuses. I will be buying tires from Walmart again as they have great prices, although I will never try to use Walmart’s tire center again, I will have my local tire shop mount and balance them.
Oil change prices are pretty good. Service was great and didnt wait pong considering it was busy and towards the end of the day when i dropped by.
Once staff arrives.....Then things start to move along
Good place to get tires and oil change
Wal-Mart should close all auto centers. They dont pay their employees enough to care about their job nor the customers vehicles needs. They make their own hours & close before the posted times. Its frustrating to come here multiple times hoping they might be still open at 5om when the website states 7pm.
The Auto Centers at Wakmart, although they offer competitive prices, the problem is trying to get an associate on the phone. I tried 4 stores, for several days, at differant times and no answer. So I took the "word" of the Walmart website, which said the tire I was looking for was in stock, and drove to the Middle Island store. Much to my chagrin, they were unable to locate the tire, which according to their associate, they had 7. The associate behind the counter was very nice and offered to call another store to check inventory. Out of 3, 1 store answered, she stated that that was a common problem. But of course the one store that answered was the furthest store from my house, almost an hour away. East Setauket Auto Center, very friendly, informed me of my 3 hour wait time to install a tire. But what can you do. So dont bother calling, they dont answer. Just because the website says they have it doesnt mean they have it. Maybe save yourself the $10 in gas driving around and go someplace closer to home.
It doesnt matter what time you come, 7am on a Saturday or 1pm on a Wednesday, its ALWAYS a 2hr+ wait to get an oil change. Thats insane. They have one confused cashier ringing and one actually working on the cars. Get some people in the auto center, PLEASE.
I dont trust Walmarts automotive department to do anything on any car or truck I own or will own in the future!
Hello can anyone hear me? Echo echo. Where are the employees?
Very unhappy with service. Assigned my vehicle to someone even though I gave my name 3xs cell 3xs..Still..got it wrong.Never bothered to contact me when oil change was finished..Then had to search for my keys and had a bit of an attitude about it.The only good thing..price..Will not go back to Middle Island for that.BTW...that store operates with WITHOUT ENOUGH CASHIERS!Lines are way too long!
Could be better
I purchased tires through wal mart online. They installed both and balanced for under $30 dollars.
Please beware of this place. My daughter bought four new tires a week ago. Kept losing air on one. Went back 6 days after purchase and the tire was dry rotted!!!. Acted as if my daughter was trying to pull a fast one on them. Manager of auto shop argued and became nasty claiming she only bought three new tires. She showed her receipt clearly showing four new tires. She or anyone else could have been killed or injured If if blew out. Shame on you Walmart tire center middle island NY ! And shame on their attitude and blaming the customer for Walmarts mistake of putting a rotted tire on the car.
Was desperate for two tires to replace flats on car. Spoke to Toni and was treated so nicely. Despite a very busy day, she handled everyone’s issues with patience and understanding, and Donna was a breath of fresh air in the way she dealt with car service customers. More businesses should have such customer service professionals.
Always friendly and try their best to get your needs filled
Staff is great!
Clean & organized. Staff was also very nice.
They are almost always under staffed and closing earlier than their advertised hours. And they never take into consideration vehicles that require oil changes every 5000 miles.
Good prices
The best
Isgood to all the time
Oil changes are fine there but I had requested a light bulb change and did not find out until I got the bill that it wasnt done because it was too much work
Tires were fair priced, service was pretty decent, no complaints
Dont use the service
The technician that help me was very knowledgeable, friendly, and efficient. The price was great compare to other places. I would recommend this place to my friends and family. And while I waited for my car to be done. I got some shopping out of the way.
Takes forever
Usual Walmart expectancy
I had a flat tire I came in JUST to get the new tire mounted, without letting me know there were a million fees, and also my valve that takes the air needed to be replaced, they did this without my permission. I was there just for a tire. They charge you to get rid of the old tire which the gentleman didnt state, they charge you every fee they can get away with. I could have went to a used tire place and got a tire for half the price.
De lo peor siempre hay que esperar más de una hora pero hoy me pidieron esperar tres horas siempre que vengo o no están trabajando o tienes mucho trabajo o los trabajadores están de mal humor pero hoy uno de ellos me dijo si no quieres esperar tresHoras entonces no regreses nunca más sólo porque le dije que no podía esperar en ningún momento fui grosera ni nada por el estilo
They came a long way much better than last year
Good fast friendly service
Things went great
Great team with fast service
It has really improved since the last time I have been there. New manager and new crew. Service was competent and quick. So I have to give it 4 stars.
Great customer service! Friendly and helpful staff😃
750 Middle Country Rd, Middle Island, NY 11953, USA, Suffolk County
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